Retail: Customer Service

5 days ago

Sydney, New South Wales, Australia Telstra Full time

This is a Telstra Retail: Customer Service & Sales Consultant role with one of the leading companies in AU right now -- Telstra -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off.

More About the Role at Telstra

Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. ## Job Description Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.  The benefits are pretty awesome, too. Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets.  Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.  If you'd like to know a little more, here's something we prepared earlier: [Life at Telstra](https://www.linkedin.com/company/telstra/life/40115386-cc57-432e-9502-5e5103081358/) We offer the perkiest of perks. When it comes to rewarding our people, we've got so much to be excited about.  Some of these include: - 30% off Telstra services - Exclusive discounts and offers across 240 brands and partners - A flexible, inclusive approach to parental leave – do it your way - Unlimited access to 17000 learning programs – something for everyone - Monthly performance rewards and recognition programs - There's more [Benefits Your Way - Telstra](https://www.telstra.com.au/careers/why-telstra/benefits-your-way) We're hiring. - Locations: we are currently hiring across: - Bondi Junction - Eastgardens - Casual, Part Time- and Full-Time roles available - Store hours vary – [search your store](https://www.telstra.com.au/find-us) Is it you we're looking for? We're on the lookout for talent to join our team in-store.  A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills: - The ability to easily build a connection with a variety of new and existing customers - An appetite to quickly develop customised solutions for customers - A drive to reach (and exceed) sales targets and KPIs - The hunger to learn and grow within the role (and beyond) - A positive and resilient approach to customer service within a busy environment - Experience in a customer-facing role

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