Restaurant and Bar Attendant

4 weeks ago

Sydney, Australia Pro-invest Careers Full time

About Us

Pro-Invest Group is a leading global asset management firm specializing in real estate, with a solid track record in delivering new-build hotels and repositioning existing properties across Australia and New Zealand. Our portfolio includes iconic global hotel brands like Holiday Inn Express, voco, Hotel Indigo, Kimpton, and Sebel.

Kimpton Margot Sydney is all about creating heartfelt human connections and providing unscripted boutique luxury experiences. As pioneers of the boutique hotel concept, we pride ourselves on our passionate, entrepreneurial team who deliver genuine care and a unique experience for our guests.

The Role

We are looking for a dynamic and energetic Restaurant & Bar Attendant to join our team. In this key role, you will assist in running the hotel’s Restaurant & Bar outlets, ensuring we provide exceptional customer service that aligns with Kimpton’s brand standards. Working under the direction of the Director of Restaurants & Bars, you will support and guide a team of attendants, ensuring smooth operations and an unforgettable guest experience.

Key Responsibilities

- Customer Service: Provide top-tier service in the restaurant and bar, ensuring guests are promptly greeted, served, and that their needs are met throughout their visit.

- Team Support: Lead and motivate the Restaurant & Bar attendants, ensuring they are equipped with the right tools, training, and support to deliver excellence in service.

- Operational Excellence: Help with daily operations, including stock control, financial transactions, ordering, and maintaining the highest standards in food and beverage service.

- Upselling: Suggest and promote restaurant and bar products to enhance the guest experience and maximize revenue.

- Guest Relations: Build positive relationships with guests, remembering names, and anticipating their needs. Handle guest concerns promptly and professionally.

- Compliance: Ensure adherence to local regulations regarding responsible service of alcohol (RSA), health and safety standards, and hotel procedures.

- Training & Development: Participate in team training and development, fostering a positive and collaborative work environment.

What We’re Looking For

- Previous Experience: Previous experience as a waiter or bartender, with a passion for hospitality and customer service.

- Leadership: Ability to lead by example, providing guidance and support to your team to ensure a smooth and efficient service.

- Communication: Strong verbal and written communication skills. Ability to build rapport with guests and colleagues.

- Problem Solver: A calm and collected individual, able to resolve any issues that arise efficiently.

- Legal Requirements: Must hold a Responsible Service of Alcohol (RSA) Certificate and meet legal work requirements in Australia.

- Energy & Passion: A high energy level and passion for hospitality, with the ability to thrive in a fast-paced, competitive environment.

Why Kimpton?

- Be Yourself: We embrace individuality, creativity, and passion. Bring your unique self to work every day.

- Lead Yourself: Take initiative, focus on continuous improvement, and make a difference.

- Make it Count: Your work matters, creating memorable experiences for guests and making a real impact.

How to Apply

If you/'re ready to bring your energy, passion, and expertise to Kimpton Hotels & Restaurants, we want to hear from you Apply now and join a team where you’ll truly make a difference.

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