Clinic Receptionist

Overview

Wurli is seeking a motivated and enthusiastic individual, with sound administrative skills, to join our Health Services team as a Clinic Receptionist. This position is required to effectively contribute to the smooth and efficient functioning of the Wurli Health clinic by providing high quality reception and administration support to the patients and clinical staff and related service staff in the day to day operation of the Wurli clinic and related services. The clinic receptionist is required to undertake all duties in a caring, respectful and supportive manner and provide an exceptional standard of care to all patients at all times.

Responsibilities

- Being the first point of contact for all Wurli clients who enter the clinic and greet the client to the clinic and ascertain their service needs
- Record client appointments, check client details and assist with access to the right service
- Advise clients of any delays
- Answer telephone calls promptly and courteously
- Arrange and check patient arrival lists and notify referring clinical staff if required
- Page clinical staff as necessary to attend to high priority needs
- Ensure all documentation, records management and the health information database is maintained and completed in accordance with established data entry criteria and standards

Qualifications and qualities

- A service-user focus: Committed to and acts for well-being of all service users (internal and external)
- Professional presentation
- Sound interpersonal and relationship building skills
- Organised, punctual and reliable
- Sound knowledge of and respect for Aboriginal and Torres Strait Islander Culture
- Sound skills and knowledge of office and reception administrative functions
- Sound knowledge of use, application and troubleshooting of standard office equipment
- Intermediate computer skills including the ability to use MS Office Suite (including Outlook) and Communicare or equivalent systems

Position information

For more information regarding the position specifics please review the Position Profile

How to apply

Applications can be submitted online or to hr@wurli.org.au. Please ensure your application includes:

- A current resume or curriculum vitae (cv)
- a cover letter / email which provides a clear and concise overview of your ability to meet the key requirements of the role (prerequisites, qualifications / experience and competencies)
- Certificate III in Health Administration / Certificate III In Business Administration (medical)
- Current National Police Certificate (no less than 3 months from issue date)
- Current Northern Territory Drivers Licence
- Current Working with Childrens Clearance (Ochre Card)

Please contact a member of the Human Resource team on 8972 9178 if you have any queries regarding this position.

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