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People Solutions (HR) Advisor page is loaded## People Solutions (HR) Advisorlocations: AUS Townsville - River Quays, Level 6, 7 Tomlins Streettime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 23, 2025 (29 days left to apply)job requisition id: R1652710Job Title:People Solutions (HR) AdvisorJob DescriptionThe People Solutions Advisor is responsible for evaluating, analysing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.Concentrix is a global brand delivering customer contact solutions to a variety of leading global and Australian brands. At our sites in Ballarat, Brisbane, Robina, and Townsville we live our vison to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.We have had an exciting new opportunity open up and are currently on the lookout for a permanent full-time People Solutions (HR) Advisor to join our team based in Townsville Reporting to a People Solutions Business Partner, this role will work closely with the leaders of the business, your local colleagues and the wider global People Solutions team. You will be a valued contributor not only to the People Solutions team, but to your client accounts through providing accurate and timely advice, support and coaching on HR related matters that delivers clear benefits and outcomes.**Your day-to-day responsibilities will include:*** Proactive management of absenteeism, performance and ER case management* Handling sensitive grievances and conducting complaint investigations* Contributing to the development, review and implementation of HR policies, strategies and initiatives* Providing coaching and advice to stakeholders in line with relevant awards, acts, regulations and policies* Facilitating inductions for new starting game-changers* Establishing and maintaining key relationships* Championing the CNX culture and driving employee engagement**To be successful in this role, you will have:*** Qualification in Human Resources - highly desired* A broad range of generalist HR experience within a high-volume environment* Experience in navigating HRIS systems - Workday is preferred* Excellent communication and interpersonal skills* The ability to build strong relationships with all employees, managers, and leaders within the business* A strong sense of attention to detail and have the ability to critically analyse and interpret information* The attitude to role-model our values and inspire others* The capacity to apply key elements of emotional intelligence to a wide range of interactions* Ability to work autonomously and as part of a team* A natural mindset of success and solution* **Award-winning workplace culture:**Concentrix has a strong company culture that values teamwork, collaboration, and innovation.* **Supportive work environment**: Work in a supportive work environment where employees are encouraged to excel and thrive.* **Commitment to diversity and inclusion:** We are committed to promoting diversity and inclusion in the workplace, creating a more inclusive and equitable environment for all employees.If you are a driven and passionate individual looking to grow and develop your HR skills - we want to hear from you Join our team and help us make game-changing experiences.Location:AUS Townsville - River Quays, Level 6, 7 Tomlins StreetLanguage Requirements:Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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