Retail Consultant

Retail Consultant - RoseberyReece Bathroom Life is undergoing significant growth With Rosebery becoming a vibrant hub for professionals, families, and creatives, this brand new store location will be the cornerstone of dream bathrooms and lifestyle living**Estimate opening April 2026.**Multiple positions available as **Retail Consultants** and **Concierge's** to help elevate the customer experience at every step.**About Bathroom Life**We create dream bathrooms.If you’re a fan of home improvement programs like 'The Block’, then you might already know that for over 100 years, we've turned dream bathrooms into reality. With over 10,000 people located in 900+ branches globally, we’re Australia’s leading supplier of bathroom and plumbing supplies. Whether for a new home or a renovation, we offer expert advice, great service and top brands.**About the role**As part of the Bathroom Life team in Rosebery, you’ll support builders, interior designers and homeowners as they navigate their renovation journey to create their dream bathroom.**Your day to day**A typical day will involve:* Greeting and welcoming customers in person and over the phone* Assisting customers choose the perfect bathroom products* Creating and managing customer quotes and orders via email and phone* Using our 3D Planner to bring a customer's dream to life* Visiting customers onsite to provide updates and maintain great relationships* Keeping the showroom running smoothly and safely**We’d love to hear from you if you’re someone who:*** Has previous experience in retail sales or customer service and enjoys building relationships and helping customers* Might not have experience in bathrooms, but is energetic, takes initiative and is willing to learn and grow* Is comfortable with a computer and is happy to learn new systems* Is open to working various shifts, including weekends* Wants to develop their career - either locally, within our network or head office**Our perks and benefits:*** Performance based bonuses* Paid annual leave* Continuous learning and development programs to support your career goals* Generous discounts for those looking to renovate their bathroom or kitchen* Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more* Paid parental leave**What happens next**After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths.Please check your junk or spam folder if you don't see the invitation in your inbox.At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at recruitment.team@reece.com.au , and our team will be in touch.**Reece Group**Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.*Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.*Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.
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