Executive Director, Patient Travel

14 hours ago

City of Melbourne, Australia Norwest Venture Partners Full time

Executive Director, Patient Travel (Clinical Trials)

Elligo Health Research accelerates clinical trials through healthcare with access to over 150 million known patients and their HIPAA-compliant healthcare data, propriety technology, fully powered healthcare-first facilities, and supported research sites. Elligo’s Research Partner Services enable healthcare practices and research sites to seamlessly participate in clinical trials.

Job Description

The Executive Director of Patient Travel is responsible for effectively managing travel department and execution of all travel projects. This individual drives delivery of entire travel portfolio, strategic planning, operational planning, business processes, and system rollouts, as needed.

The Executive Director will ensure the clients’ studies/portfolios meet all the internal and customer quality standards. The Executive Director will work across the business to identify, scope, and drive strategic alliances within the current portfolio as well as strategic new business opportunities.

Key responsibilities include:

- Main point of escalation and problem solver for Travel Projects
- Heightens the profitability of the department to meet or exceed the department budget
- Provide department reports to senior management relating to department finances and performance
- Monitors and participates in overall direction, strategy, and performance standards for project teams
- Ensures services provided to clients are compliant with company policies, procedures, SOPs, ICH-GCPs, client contractual expectations and regulatory requirements

Requirements:

- Deep travel clinical trial service line knowledge, specifically experience in clinical trial travel, vendor management, and portfolio management
- Ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines
- Strong interpersonal skills with a collaborative style
- Analytical and problem-solving skills, strategic thinking capabilities, project management, planning and organizational skills

Elligo Health Research is committed to a policy of equal employment and will not discriminate against an applicant or associate based on his or her age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy or any other category protected under federal, state or local law, regulation or ordinance.

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