Provider Specialist

Overview

Provider Specialist – Full time fixed term role (12 months). Geelong office location with flexible hybrid working; some travel may be required. Competitive starting base salary of $120,776 plus super and benefits.

Advertised: 18 Sep 2025 AUS Eastern Standard Time

Applications close: 01 Oct 2025 AUS Eastern Standard Time

About the role

As a Provider Specialist, you will be the key contact for a portfolio of external providers, leading the development and management of strong, impactful relationships. Your role will be crucial in enhancing provider performance, directly influencing the quality of services available to TAC clients. By collaborating with internal teams and engaging with key external partners, you/u2019ll help shape the organisation/u2019s strategic understanding of the provider landscape, challenges and opportunities to achieve better client outcomes while ensuring the scheme is for now and the future.

About the Team

This role is part of the Provider, Markets and Commercial Group which aims to influence the market to transform service delivery through strategic partnerships with key stakeholders, robust policy and value based commercial arrangements. You will be joining a passionate, high performing team who work together to enhance relationships with our provider portfolio to improve services for TAC clients. You will be supported by a manager who is approachable and promotes a collaborative work environment.

What we’re looking for

- Efficient Time Management & Autonomy
You must excel at managing your time effectively, working autonomously, and directing your efforts to maximise impact. This role requires a proactive approach, with the ability to prioritise tasks that align with strategic goals.

- Agility & Flexibility
The ability to adapt to changing circumstances and remain flexible is crucial. You'll need to be responsive to evolving needs, balancing immediate demands with long-term objectives.

- Stakeholder Engagement & Influence
This role requires a proven ability to engage and influence stakeholders, with a focus on building relationships, inclusive collaboration, and managing expectations. You’ll need strong verbal and written communication skills with experience in effective internal and external stakeholder liaison.

- Strategic Thinking & Business Acumen
A strategic mindset is key, with the ability to identify opportunities, scope and frame initiatives, and influence outcomes. Your business acumen and systems thinking will help drive decisions that align with broader organisational goals.

- Provider Performance and Contract Management
You'll be responsible for managing and enhancing provider performance, using data analysis to inform actions and drive continuous improvement. This includes accountability for key initiatives and the ability to articulate priorities effectively. Strong contract management expertise is vital to oversee the lifecycle of service agreements and vendor contracts. The ideal candidate will have experience drafting, negotiating, reviewing and managing contracts, ensuring compliance with legal and organisational standards. Verbal and Written Communication Skills

- Verbal and Written Communication Skills
You will have exceptional communication skills, capable of producing high-quality, professional documents tailored for senior audiences. This includes drafting Board Papers, Ministerial and CEO Briefs, formal submissions, and other strategic communications that require clarity, precision, and a strong grasp of tone and structure. The ideal applicant will demonstrate an ability to distil complex information into concise, impactful narratives that support decision-making and influence outcomes.

Why you’ll love it here

There’s more to work than a competitive salary and amazing employee benefits. As our newest Provider Specialist, you’ll also:

- Be rewarded for great work
We value our people, offering salary packaging and a reward and recognition program.

- Grow and go places
We’re invested in your progress. When you work for one of Victoria’s largest and leading workplaces, you’ll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.

- Be supported at every step
Be a part of an inclusive, diverse team that thrives on support and collaboration. With flexible working arrangements to set you up for success.

How to apply

Ready to put care in action? Click apply to submit your Cover Letter and Resume. If successful, you’ll progress to a face-to-face interview. All applicants will be advised of the outcome of their application. For more information, read the attached Position Description or contact Jemma Robertson at Jemma_Robertson@tac.vic.gov.au for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Wednesday 1st October 2025.

If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at People_Culture_Engagement@tac.vic.gov.au. If over the phone is better for you, our number is 5225 7500.

Additional information

A safe place to work
We’re committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices, and encourage Aboriginal and Torres Strait Island people, people with disability, men, women and gender diverse people, culturally diverse, and LGBTIQ+ people to apply for roles.

Child Safety
At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website.

This role will require you to have a valid Working with Children Check.

Note: This description reflects the current requirements of the role and may be subject to change.

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