BCS Southwest

Sydney NSW, Australia

Posted Thursday 2 October 2025 at 2:00 pm

Assistant Strata Manager – Internal Opportunity

Grow your career as an Assistant Strata Manager

- Support clients with professional, timely service
- Build your skills with training
- Clear pathway to Strata Manager and beyond

The impact you’ll have:

BCS Southwest has an opportunity for an Assistant Strata Manager to join the team to ensure continuity of service for our clients and to support our Strata Managers. The ASM role keeps operations running smoothly, handling client enquiries, preparing documents, keeping records accurate, and coordinating with internal teams.

At BCS Southwest, the ASM role is especially important because the role acts as a critical link between our clients, committees, and internal team members, ensuring that all matters like repairs & maintenance, payment requisitions, key management, breach of by-law letters agendas/minutes are handled promptly and with precision. You’ll play a key role in managing communications and supporting the strata managers in their role. Initially, you will work in a 2:1 SM/ASM ratio, and will transition to the ASM pool operations in early 2026.

What you’ll do

- Respond to client enquiries and follow through until resolved, including key management.
- Prepare and issue meeting notices, agendas and minutes.
- Keep accurate records and support compliance and financial processes.
- Liaise with internal teams to coordinate repairs, maintenance, and contractor requests.
- Organise your workload to meet statutory deadlines and client expectations.

What you’ll bring:

- Customer Focus: You respond quickly and follow through on commitments.
- Communication: Clear, professional, and accurate.
- Organisation: You juggle tasks methodically to meet deadlines.
- Attention to Detail: Accuracy matters in every record and document.
- A Growth Mindset: You’re ready to learn or grow in strata and take the next step.

What’s in it for you:

- Growth : Increase your industry knowledge with career progression opportunities.
- Flexibility : Balance work and life with structured shifts and 50/50 hybrid options.
- Challenge : Expect variety: client enquiries, compliance, meetings, and contractor coordination
- Belonging : Be part of a supportive branch team where collaboration and relationships matter.
- Giving Back : Your work directly improves the communities of our clients.
- PICA Perks : Discounts and wellbeing programs that support life inside and outside of work.

Everything we do is guided by our values: Say is Straight | Collaborate | Simplicity | Focus on Solutions | Delight the Customer| Get Things Done

How to apply:
If you’re interested in this opportunity, please first review the Rules of Engagement for Internal Transfers . Once ready, submit your application through Dayforce . Make sure your profile and resume are up to date so that the hiring manager can see your most recent PICA experience.

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