Contract Manager

2 weeks ago

Gold Coast City, Australia Green by Nature AU Full time

Lead turf and garden operations, manage staff, ensure quality service, and build client relationships for efficient contract execution and growth.

About the Role

Reporting directly to the State Manager, you’ll take ownership of the end-to-end management of maintenance contracts across a diverse portfolio of facilities. You’ll work closely with clients and internal teams to ensure seamless service delivery, high-quality outcomes, and ongoing improvements.

Your expertise in turf and horticultural management, combined with a strong leadership presence, will ensure standards are exceeded, teams are empowered, and client satisfaction remains high.

Key Responsibilities

- Oversee day-to-day grounds and garden maintenance activities across multiple sites

- Identify and implement improvements in client spaces to enhance quality and presentation

- Lead and mentor staff, ensuring proper onboarding, training, and ongoing development

- Prepare accurate quotes in alignment with client expectations and timelines

- Maintain detailed records of maintenance operations and contract deliverables

- Ensure full compliance with industry regulations and internal quality standards

- Build and nurture strong relationships with clients and stakeholders

- Champion safety and operational excellence across your teams

About You

You’re a confident leader with a solid background in turf or horticultural management. You understand how to manage people, timelines, and client expectations. You thrive in dynamic environments and know how to juggle competing priorities without compromising quality.

What you’ll bring:

- Proven experience in a similar contract or operational management role

- Strong people leadership and mentoring abilities

- Excellent communication and interpersonal skills

- Exceptional organisational and time management skills

- A proactive, solutions-focused mindset

- Sound decision-making and problem-solving skills

- A commitment to safety and continuous improvement

- Full driver’s licence

What We Offer

- A rewarding role with purpose—help create and maintain vibrant community spaces

- Tools of the trade: company vehicle, laptop, and mobile phone provided

- Competitive salary with annual performance-based reviews

- Access to professional development and ongoing learning opportunities

- A strong safety culture with continuous training and resources

- A supportive and inclusive team culture built on our core values: Accountability, Bravery, and Care

Join Us. Grow with Us.

At Green by Nature, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, cultures, and identities.

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