Associate Director

3 days ago

City of Melbourne, Australia MrWeb Ltd. Full time

Associate Director - Social and Government Melbourne, AUS $AUD 120-140,000 + Super

Posted Sep 22 2025

Overview

Job Spec: Looking to step into a senior role where you/'ll have influence, variety, and the chance to shape high-profile work? This boutique insights and consulting firm is making waves across government, business, and retail - and they/'re looking for another senior leader to join the team. They deliver a broad mix of projects - from segmentation, brand positioning, CX, and tracking to product development, advertising and concept testing, and mystery shopping. Their work spans both B2B and B2C, with an in-house CX model that/'s become a cornerstone of their B2B projects.

Why this team stands out:

- Flat, non-hierarchical structure where everyone/'s voice is valued
- 'Connect & Create' - their internal initiative that ensures all ideas are heard
- A co-working space in Collingwood with yoga, a cinema, and beer on tap
- Flexibility and hybrid working (without being fully remote)
- Loyalty leave - an extra 5 days annually after 4 years/' service.

The role

They/'ve recently won a major multi-year community experience program at State level. This will be a cornerstone of the role, alongside a diverse mix of government and commercial ad hoc projects.

- Lead customised research projects end-to-end - from proposals through to polished client presentations
- Work across quant (the focus) with scope to flex into qual if that/'s part of your toolkit
- Build and nurture strong client relationships - presenting with confidence and curiosity
- Bring a strategic voice, adding value in client rooms and spotting opportunities organically
- Guide projects spanning CX, segmentation, brand strategy, and more.

Who we/'re looking for

- An experienced custom researcher with solid quantitative chops (qual a plus)
- Someone who thrives on client engagement, storytelling, and presenting
- Curious, energetic, and collaborative - you/'ll enjoy speaking up and contributing ideas
- Social & Government experience would be an advantage, but not essential.

This is a warm, ambitious, and supportive consultancy where you/'ll work directly with the two Directors and play a key role in shaping their next phase of growth.

About Resources Group

We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.

Resources Group/'s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.

Contact

Who to contact: Please contact Rowan Haylett at Resources Group on 04498 80582 to discuss things further, or email rhaylett@resourcesgroup.com

IMPORTANT - PLEASE INCLUDE YOUR NAME AND EITHER YOUR RETURN E-MAIL ADDRESS OR TELEPHONE NUMBER IN THE MESSAGE. Please say that you found the vacancy on MrWeb Thanks for your interest.

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