▷ [25/9/2025] Team Leader - Dispatch

Overview

Dispatch Team Leader – Leadership & Logistics Focus

Permanent Full-time position with competitive remuneration, bonus and benefits. Location: AUS - Queensland – Murarrie. Morning Shift - Team Leader: 6:00am to 2:00pm (Monday to Friday). Join a dedicated and welcoming team in a growing, successful market. Upskill and grow in an area you’re passionate about, while being fully supported and encouraged. Join a trusted global leading Animal Health organisation.

Are you an experienced leader with a passion for driving efficient dispatch operations? Join a trusted global leader in Animal Health as a Dispatch Team Leader, where you will lead a team to ensure timely, accurate, and compliant dispatch, maintaining customer expectations, in a safe, efficient and high-quality manner.

What You Will Do

- Oversee and coordinate the daily activities of the dispatch team, supporting the Logistics Manager to meet customer demands and operational goals.

- Champion and embed a robust safety culture throughout all daily activities, ensuring compliance and proactive risk management.

- Lead and motivate a team of dispatch operators to achieve high performance and meet daily KPIs.

- Oversee and monitor order movements to ensure efficient and timely dispatch of export shipments with accurate and compliant documentation.

- Approve freight invoices promptly and manage freight consumables ordering.

- Collaborate with other departments to address customer enquiries, freight quotes, and coordinate scheduling.

- Maintain Aussieflex (in-house system) controls to enhance team efficiency, including managing backorders and undelivered stock.

- Identify logistics procedural gaps and implement corrective actions to mitigate business risks and improve supply chain reliability.

- Conduct regular staff performance reviews, provide constructive feedback, and manage talent development and training pathways.

- Support recruitment, roster management, leave approvals, and timesheet verification for permanent and contingent workers.

- Lead remuneration reviews, calibration sessions, and year-end HR processes.

- Drive dispatch KPIs, focused on shipment accuracy, yield optimisation, and waste reduction.

- Ensure strict adherence to Quality, Environment, Health and Safety policies: proactively report hazards and incidents to maintain a safe workplace.

- Plan team rostering and rotations based on training and operational requirements.

- Complete dispatch reports and maintain clear communication and records.

- Facilitate conflict resolution and provide technical guidance across departments.

- Participate in operational problem-solving and support quality assurance.

- Ensure dispatch systems comply with policy guidelines and are regularly updated.

- Support continuous improvement initiatives to enhance dispatch processes and team performance.

What You Must Have

- Proven experience managing teams in a dispatch, logistics, or production environment.

- Strong leadership skills with emotional intelligence, empathy, resilience, and adaptability.

- Exceptional time management, attention to detail, and organisational skills.

- Advanced verbal and written communication skills with the ability to influence and collaborate across all organisational levels.

- Proficiency with Microsoft Word, Excel, Outlook; SAP experience is advantageous.

- Ability to collaborate across functions, demonstrating inclusivity and respect for diversity.

- High ethical standards and integrity, ensuring responsible use of company assets and equipment.

What You Can Expect

- Autonomy in your role with strong support from a trusted global organisation.

- Opportunities to upskill and develop professionally.

- Flexibility and pathways to broaden your skillset and career opportunities.

- Being part of a collaborative, diverse, and inclusive team committed to innovation and excellence.

If you are a dynamic leader with a passion for logistics and operational excellence, ready to make a significant impact, we encourage you to apply.

We are proud to be a company that values diversity and inclusion. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply here.

Current Contingent Workers apply here.

Additional Information

Requisition ID: R361237

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