▷ (3/10/2025) Admissions Officer

3 weeks ago

Bunbury, Australia Swan Care Group Full time

Job Category: Administration & Office Support

Working at SwanCare means more than ‘just a job’, we enrich lives for a living and pride ourselves on providing quality care, accommodation, and services to our residents. There is a reason we are one of WA’s leading not-for-profit aged care providers since 1961

Job Description

About the Role:

As the Admissions Officer, you will assist with the coordination of the admissions process for our residential care facilities, ensuring a smooth and efficient experience for both our residents and their families.

Key responsibilities:

- Keep an accurate list of all available rooms to support the smooth operation of the admissions process.
- Maintain a currentresident waitlist database.
- Maximise occupancy and strengthen the pipeline of incoming residents.
- Manage admissions inquiries through our Salesforce and AutumnCare systems.
- Collaborate with clinical staff prior to offering rooms to ensure suitability.
- Assist with managing accommodation payments and contributions.
- Prepare Admissions Agreements.

Why Work For Us?

As the largest single site retirement and aged carecommunity in WA, we are proud of our excellent reputation among our residents, their families, and our staff. You'll see the difference you make every day in the smiles of our residents and our people, and in our collective success. With more than 1000 residents and 700+ staff members, you are guaranteed to be working with a professional community of likeminded people.We will recognise your dedication and achievements, and we will support you with regular training and development, to be the best you can be.Oh, and by the way, our people say we're the warmest, most welcoming workplace you'll ever find

As our staff are our most valuable resource when it comes to delivering the highest level of quality care to our residents, we offer a range of industry-leading benefits to acknowledge their contributions.Find out more about what’s on offer

What We Will Offer You:

- Being a not-for-profit organisation, you will have access to attractive salary options, increasing your take home pay
- A supportive and collaborative work culture.
- Flexible hours to maintain your work-life balance.
- Be part of an award winning reward and recognition program.
- Exceptional on-site services and facilities.
- Discounts on HBF health insurance, on-site gym membership and selected retail providers.
- Free onsite parking.
- Access to our Employee Assistance Program.

Desired Skills and Experience

Key Role Requirements:

- Demonstrated experience working in an administrative capacity preferably in a health care setting.
- Demonstrated commitment to providing excellence in customer service.
- Demonstrated ability to undertake multiple tasks concurrently and meet deadlines.
- Highly developed verbal and written communication skills.
- Demonstrated experience working in an environment that requires initiative, innovation and improvement.
- Well developed skills in the Microsoft Office Suite.
- Permanent working rights within Australia.
- National Police Clearance.

What Happens After I Apply?

Please submit a covering letter with your resume.

We will start the shortlisting and interviewing process straight away so if you are interested in becoming part of the SwanCare team, apply today– we’d love to hear from you

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