▷ [15h Left] Communications Support Coordinator

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”. RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with the Murdoch Children’s Research Institute, the University of Melbourne Department of Paediatrics and the Royal Children’s Hospital Foundation. With more than 150 years of caring for children and young people in Victoria and beyond, RCH delivers a full range of paediatrics, adolescent health services and tertiary care for critically ill patients across multiple states and overseas. The hospital employs over 6,000 staff, manages an annual budget of $850 million, operates 12 wards and 350 beds, and annually sees 300,000+ specialist clinic appointments, 90,000+ emergency presentations and 20,000 elective surgeries. About us: Join a high‑performing team at the Royal Children’s Hospital (RCH), where we are dedicated to making a positive impact on the health and well‑being of children. Our Communications and Digital team is small but dynamic, offering a collaborative and innovative environment. We are looking for a Communications Support Coordinator to streamline, manage and improve administration for the wider team. This is a Permanent Full Time, 80 hours per fortnight (incl ADO) position. Classification ranges from Grade 3 Level 1 – Grade 3 Level 5, AO 31–AO 35, with an FTE base salary of $74,448.40 to $82,305.60 per annum, plus superannuation and salary packaging. What you’ll achieve: - Deliver responsive and accurate customer service to internal and external stakeholders. - Identify and implement improvements in communications workflows and systems. - Support the management of RCH social media communities and RCH events. - Maintain and improve team documentation, messaging guides and filing systems. What experience you’ll bring: - Proven ability to deliver high‑quality customer service and stakeholder support. - Strong organisational skills in managing communications requests, content lifecycles and social media community management. - Event coordination experience, including working with photographers and external partners. - Administrative expertise in documentation, scheduling and performance reporting. - Confidence in managing confidential information and ensuring policy compliance. Qualifications: - Relevant tertiary qualification or equivalent experience in administration. - 6 months–2 years’ experience in administration or communications within large organisations. - Strong organisational, planning and administrative skills. - Skilled in content creation, publishing and managing communications requests. - Familiar with digital platforms (social media, websites, email systems). - Experience in healthcare or government settings and event coordination is a plus. Benefits and growth opportunities: - Be part of a dedicated and high‑performing team that makes a difference to children, their families and the wider health sector. - Opportunity to lead and innovate in a dynamic communications and digital environment. - Engage with a diverse range of stakeholders, contributing to impactful health communications. - Supportive and collaborative team culture focusing on improvement, growth and development. - Salary packaging. - Work two days from home, three days in the Parkville office. - Discounted on‑site car parking. Other requirements: - Current National Criminal Record Check, or willingness to obtain one. - Valid Working with Children Check. - Compliance with RCH’s “Staff Immunisation – Prevention of Vaccine‑Preventable Diseases” procedure. How to Apply: To apply, please submit a resume and a tailored cover letter outlining your skills, experience and suitability for the position in line with the requirements in the job description. Shortlisting will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. For more information, contact Sophia Deans, Strategic Communications Manager, Ph 03 934 54619, Email: sophia.deans@rch.org.au. Why work at the RCH: RCH enjoys high employee engagement and is committed to staff safety and a positive culture through the enactment of our Compact. We offer the opportunity to work in world‑class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city, along with discounted staff parking, salary packaging and an award‑winning health and wellbeing programme. The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members of the LGBTQI community and people with disability. It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by the Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement; it is a requirement of the RCH to collect, record and hold vaccination information. It is also a requirement of your employment that you comply with any direction given by the Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption. Offers of employment are conditional on successful completion of background checks including reference checks. Are you ready to join our team? Apply online by clicking on the "Apply" button. #J-18808-Ljbffr