Member Support Consultant
4 days ago
As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.
The opportunity:
Member Support Consultants (MSC's) at our Malvern Valley club are the driving force behind the success of Fitness First. They are the first people to interact with our members and have inspired thousands of people to begin their journey towards becoming more active, fulfilled and confident versions of themselves.
No two days are the same as an MSC and you will have the opportunity to interact with people from all walks of life. In this role, you will drive membership growth by performing outreach activities - generating and converting leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness. You aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey.
Responsibilities:
- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns.
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities.
- Achieving the required number of lead contacts via telephone to maximise sales opportunities.
- Providing sales presentations and tours to prospective members.
- Creating great member journeys via positive and personalised interactions.
- Achieving successful outcomes to enquiries.
- Opening and closing the club as per the club roster.
- Active involvement in member retention programs, inspiring members to continue their fitness journey.
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience.
Requirements:
- Current First Aid & CPR certificate.
- A problem-solving mindset - you can provide solutions that meet the needs of our potential members.
- A gift for communication - you can talk to anyone with ease, and inspire them to take action.
- Drive - you are goal-focused and continuously looking for new ways to excel yourself.
- A team player - you can rally through the hard times and celebrate personal and team success.
- Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals.
What we can offer you:
We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one.
In addition, we offer:
- A competitive OTE of $60,000-$65,000 made up of base salary and commission, plus super.
- A complimentary Platinum Fitness First membership.
- Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards."
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines.
Elevate your professional and personal growth with access to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content
About Fitness & Lifestyle Group:
Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.
FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.
Apply Now
Please visit our website: careers.fitlg.com for a list of all our current vacancies and to register for job alerts in your area.
Our Commitment to Diversity and Inclusion:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.
We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.
#J-18808-Ljbffr
-
Only 24h Left Member Support Consultant
5 days ago
Ballarat, Victoria, Australia Fitness & Lifestyle Group Full timeMember Support Consultant | WantirnaJob Type: Full TimeLocation: Melbourne - Eastern SuburbsCategory: SalesJob Reference: FLG/1852013Posted on: 26-Mar-2025Application Close Date: 25-Apr-2025About Goodlife Health Clubs:As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the...
-
24h Consultant Support Expert
5 days ago
Ballarat, Victoria, Australia Fitness & Lifestyle Group Full timeAbout Fitness & Lifestyle Group">We are a leading fitness organisation, operating premium clubs across Australia.">As a service provider and employer, our mission is to empower people to achieve great things through improved health and well-being.">The Opportunity">Member Support Consultants play a vital role in building and maintaining a thriving membership...
-
Eastern Suburbs Member Liaison
5 days ago
Ballarat, Victoria, Australia Fitness & Lifestyle Group Full timeAbout Fitness & Lifestyle Group">We are Australia's premier privately-owned fitness organisation, operating 97 premium clubs across Queensland, Victoria, South Australia and Western Australia.">Our mission is simple: Move people to achieve great things by providing access to industry-leading gym facilities, innovative group fitness classes and bespoke...
-
Consultant - Workforce Planning
3 days ago
Ballarat, Victoria, Australia This is an IT support group Full time- Bring your experience in Workforce Management to this exciting new role- Drive world-class, simple and intuitive experiences for customers and colleagues- You'll join a high-performing business, backing talented individualsIn this Consultant Workforce Management role, reporting into Piero Magnone, you will:- Provide a better experience for Customer and...
-
Technology and Consulting Expert
6 days ago
Ballarat, Victoria, Australia Empire Group Full timeJob DescriptionWe are seeking an experienced Senior Consultant to provide technology and consulting services to our team of lawyers and clients. This role involves managing projects and client liaison, supervising team members, and leading technical skills. The ideal candidate will have experience in a similar role at a law firm or professional services...
-
Cloud Consultant
3 days ago
Ballarat, Victoria, Australia UKG Full timeAbout This OpportunityWe're seeking an experienced Integration Consultant to join our team. As a key member, you'll be responsible for delivering high-quality integration solutions and providing exceptional consulting services to our customers.Main Responsibilities:Deliver integration requirements for UKG Products.Work collaboratively with implementation...
-
Consulting Security Consultant-Identity
3 days ago
Ballarat, Victoria, Australia Avature Full timeA career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is...
-
Technology Consultant Lead
7 days ago
Ballarat, Victoria, Australia Empire Group Full timeCompany OverviewEmpire Group is a leading law firm that prides itself on providing exceptional services to its clients. Our team of experts works closely together to deliver innovative solutions and exceed expectations. As a Senior Consultant, you will be part of a dynamic team that values knowledge sharing and growth.Job SummaryWe are seeking an experienced...
-
Enterprise Access Management Consultant
3 days ago
Ballarat, Victoria, Australia Avature Full timeAbout the Role:You will join our team as a Enterprise Access Management Consultant at IBM Consulting, working closely with clients to design and implement resilient Enterprise-wide Access Management processes and procedures. Your exceptional technical prowess will be instrumental in gathering and analyzing business and technical requirements.Your Key...
-
Travel Consultant Expert
4 days ago
Ballarat, Victoria, Australia Royal Automobile Club of Victoria Full timeAre you passionate about delivering exceptional travel experiences?A rewarding opportunity has arisen for experienced Travel Consultants to join our esteemed travel agency team in Ballarat. As a member of our industry-leading team, you will be responsible for crafting personalized travel itineraries that exceed customer expectations.Key...
-
Scm Tm Package Consultant
2 weeks ago
Ballarat, Victoria, Australia IBM Full timeIntroduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.Your ability to accelerate impact and make meaningful change for your...
-
SCM TM Package Consultant
1 week ago
Ballarat, Victoria, Australia IBM Full timeIntroduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for...
-
Senior Consultant
7 days ago
Ballarat, Victoria, Australia Empire Group Full timeGlobal Top Tier Firm, Leaders in the field, Above market remuneration, excellent benefits, training, hybrid workThe FirmLeaders in innovation, our client is a world-class law firm known for advising many of the biggest and most ambitious companies across the globe. Highly regarded within the eDiscovery and Digital/ Legal Technology industry, the firm is...
-
Consultant Child
7 days ago
Ballarat, Victoria, Australia Challis Recruitment Full timeAdded - 04/22/22 Consultant Child & Adolescent Psychiatrist Specialist/Consultant/SIMG Vic , Victoria | PermanentCONSULTANT CHILD & ADOLESCENT PSYCHIATRIST | 2 HOURS FROM MELBOURNEAn exciting opportunity exists for a Consultant C&A Psychiatrist to join our client's mental health service.Fast Facts:- The health service provides an excellent professional...
-
Human Resources Consultant
2 days ago
Ballarat, Victoria, Australia This is an IT support group Full timeAbout UsJemena is an Australian energy company that owns and operates a vast network of gas and electricity transportation assets across the country, supplying millions of households and businesses with essential services every day.We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our...
-
Ballarat, Victoria, Australia This is an IT support group Full timeAbout the Role:Job SummaryWe are seeking an experienced obstetrician and gynaecologist to fill this VMO position. As a valued member of our team, you will be responsible for providing exceptional patient care and contributing to the department's continued success.Key DutiesDeliver high-quality patient care through specialist consultations, surgeries, and...
-
Health Improvement Consultant
4 days ago
Ballarat, Victoria, Australia NHS National Services Scotland Full timeAt NHS National Services Scotland, we are seeking a skilled and dedicated individual to join our team as a Health Improvement Consultant. This exciting opportunity will enable you to work on a programme of generic Public Health / Health Improvement work, supporting NHS Highland to deliver on national and local targets and priorities.This role involves taking...
-
Orthodontic Support Specialist
4 days ago
Ballarat, Victoria, Australia 9 Bourbon St, Peabody, MA 01960, USA Full timeAbout the RoleWe are seeking an enthusiastic and motivated Orthodontic Assistant to join our team. As a key member of our team, you will be responsible for providing exceptional clinical care, patient education, and supporting the growth of our practice.Main Responsibilities:Create positive first impressions by welcoming and preparing patients for...
-
Consultant, Leadership
7 days ago
Ballarat, Victoria, Australia Deakin University Full timeConsultant, Leadership & Organisational DevelopmentApply now Job no: 570707Work type: Full-timeLocation: FlexibleCategories: Human / People Services- Flexible location + hybrid work arrangements- Full-time and continuing- HEW 8 $114,231 - $130,786 + 17% Superannuation (pro rata, part time)Why work with us?At Deakin you will have access to benefits such as a...
-
Trauma Care Consultant
1 day ago
Ballarat, Victoria, Australia Stryker Group Full timeJob Description:We are seeking a motivated Clinical Consultant to join our Trauma team in Victoria. As a key member of our team, you will be responsible for providing technical and clinical specialist expertise to internal and external customers. You will work closely with our Territory Managers to conduct education training and support our customers in the...
