Scheduler [Only 24h Left]
3 days ago
The Role
As a Home Care Scheduler, you will be responsible for delivering efficient and effective scheduling of client services to our Community Support Workers, whilst providing exceptional customer service.
You will join a high performing team who are continually working to ensure that client requirements are met, and our staff are supported with schedules that are full and efficiently planned.
Key responsibilities
- Efficiently schedule Home Care staff to provide continuity in client services that meet each client’s needs, as per their specific care plan and service request (this includes Community Support Workers, Clinical and Allied Health Staff).
- Schedule services to maximise utilisation of staff in line with their availability, location, and training competencies, ensuring staff schedules adhere to the guidelines and rights within their collective agreement.
- Schedule staff leave and events and reschedule any affected services in a timely manner.
- Ensure all staff and client communication is recorded in the Aged Care Management System.
- Attend and actively participate in Scheduling Team training sessions and meetings.
- Engage with external Agency to request service coverage where required in line with Amana Living Scheduling guidelines.
- Answer calls through the Home Care and Clinical Enquiry lines and provide assistance as required with focus on exceptional customer service by ensuring every interaction is positive.
- Identify and discuss areas for continuous improvement in both your own and the wider teamwork practices, processes, and procedures.
About you
The successful applicant will demonstrate advanced-level administrative skills and an unwavering commitment to superior customer service delivery. Ideally you would have more than 1 year of experience as a scheduler. Experience with client management systems such as Comcare and/or E-case are desirable.
- Evidence of COVID-19 and Current Flu vaccinations per Amana Living policies
- Ability to obtain a National Police Clearance (within 6 months validity)
- Successful completion of pre-employment form and reference checks
- Excellent organisational and time management skills
- Willingness to attend a paid 5-day induction at our Rivervale Training Institute
Why Choose Amana Living?
Amana Living is one of Western Australia's largest aged care providers, dedicated to meeting the needs of older individuals and their caregivers since 1962. We offer a comprehensive range of services including home care, residential care homes, transition care programs, retirement living villages, day care, respite, and dementia-specific services.
Our Vision: A community where every older person is honoured and valued.
Our Mission: To enable older people to maintain their individuality and provide what is needed to support a fulfilling life.
Our Values: Compassion, Collaboration, Curiosity, Inclusion, and Trust.
We are committed to leading reforms that benefit our workforce, ensuring those who care for others are well supported in their careers.
- Competitive rates
- Salary packaging benefits up to $18,550
- Health and wellbeing programs and more
- Ongoing training and development to keep your skills growing.
- Access to our Employee Assistance Program
At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference
#J-18808-Ljbffr
-
▷ [Only 24h Left] Scheduler
1 week ago
Perth, Australia MSWA Full timeMake an Impact as a Scheduler at MSWA! We are seeking a Superstar Scheduler to join our team and help ensure the efficient and effective allocation of services to our Community Support Workers for our Clients living with Neurological conditions, such as MS, Parkinson’s, Huntington’s, Motor Neuron Disease, Acquired Brain Injury, and Stroke. As a...
-
Only 24h Left Scheduler
2 weeks ago
Perth, Western Australia Amana Living Full timeThe RoleAs a Home Care Scheduler, you will be responsible for delivering efficient and effective scheduling of client services to our Community Support Workers, whilst providing exceptional customer service.You will join a high performing team who are continually working to ensure that client requirements are met, and our staff are supported with schedules...
-
Process Improvement Officer
5 days ago
Perth, Australia Spiritual Care Australia Full timeProcess Improvement Officer page is loaded## Process Improvement Officerlocations: Perth, Western Australiatime type: Part timeposted on: Posted Todaytime left to apply: End Date: October 5, 2025 (16 days left to apply)job requisition id: JR-13226**Your role at St John of God Health Care**You will play a critical role in enhancing operational...
-
▷ Only 24h Left! Invigilator
1 week ago
Perth, Australia IDP International Education Specialists Full timeSelect how often (in days) to receive an alert: Invigilator Location: Perth, WA, AU, 6003 Company: IDP Education Ltd Requisition ID: 3334 About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer...
-
Associate Store Leader
7 days ago
Perth, Australia 7-Eleven - Springfield, QLD Full timeAssociate Store Leader - Ellenbrook page is loaded Associate Store Leader - Ellenbrook Apply locations WA - North Perth time type Full time posted on Posted 6 Days Ago time left to apply End Date: September 23, 2025 (29 days left to apply) job requisition id JR015392 External Advertisement Do you have as much energy as a 7-Eleven Coffee? And as cool as a...
-
Only 24h Left: Contracts Administrator
3 weeks ago
Perth, Western Australia ClearCompany Full timeOverviewTEN Recruitment is partnering with a respected WA commercial builder to recruit an experienced Contracts Administrator. This contractor has a strong track record delivering quality construct-only projects valued up to $25M and is known for their reliable systems and supportive culture. This role offers the perfect mix of office and site exposure,...
-
Project Engineer
7 days ago
Perth, Australia Guma-Warnii Pty Full timeOverview Experienced Structural Engineer opportunity for a contract in Nammuldi. Focus on fixed plant integrity inspections, repairs, and brownfield projects Location: FIFO from Perth to Nammuldi Brockman 4 Roster: 5:2:4:3 (Short weeks: 4x 12hr site days, Long weeks: 4x 12hr site days + 1x 8hr Perth day), with flexibility for 9:5 swings during shutdowns...
-
Only 24h Left: Lead
2 days ago
Perth, Australia Hudson AU Full timeOverview Reporting to the Manager Group Risk, Quality & Assurance, our client has an opportunity for an experienced Risk professional to assist in the development, management and advancement of the company’s Risk Management Framework. The role will drive a proactive and robust risk management culture at every level of the organisation. You will partner...
-
▷ Only 24h Left! Electrical Estimator
1 week ago
Perth, Australia Monford Group Full timeAbout Monford Group Built “from the ground up” and led by a hands-on management team, Monford’s success stems from its integrity, quality and streamlined processes. Monford is a leader in the construction industry, with an Australia-wide portfolio of projects in the Infrastructure, Resources and Energy sectors. Whether for construction only, Design...
-
▷ Only 24h Left! Account Manager
1 week ago
Perth, Australia Hilti (Canada) Corporation Full timeWhat's the role? Embarking on a career as an Account Manager at Hilti is an exciting development journey, if you are someone keen to develop your career in a global company and build a strong business foundation. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers....
