Customer Field Technician Sydney

Customer Field Technician Sydney page is loaded## Customer Field Technician Sydneyremote type: Field Workerslocations: Sydneytime type: Full timeposted on: Posted Todayjob requisition id: 238998# **Job Expectations**Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help**A bit about your role**As a Customer Field Technician, located in the **Sydney metro area,** you will play a vital role working on Customer Service field tasks across potentially all **nbn** technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of **nbn** products and services. You’ll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer’s premises.Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:* Cabling installation (copper, fibre, HFC) including jointing, jumpering and splicing* Customer premises installation of **nbn** Customer Premises Equipment (CPE)* Fault diagnosis and repair of **nbn** cabling networks and **nbn** CPE* These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.**A bit about you**We’re seeking both **experienced** candidates as well as those with transferable skills from a communication cabling or **electrical** background and who are keen to explore a career in the telco sector.A large part of this role is working in customer’s premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.We will also be looking for a current & clean Driver’s License and strong and personable communication skills, both written and verbal.**Life at nbn**To be part of nbn is to be part of something bigger. We’ve created Australia’s network—a network made for more.Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. It’s not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.**A more inclusive working world**nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for two years running, and have active employee-led diversity pillars. and why we're recognised as a WORK180 Endorsed Employer for Women.We champion equal opportunities for all employees. If you have any requests or accessibility requirements throughout the expression of interest process, please advise us at the time of connection and we will adjust to meet your needs.If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.**Please note, this is a permanent role.** **To be eligible for this role, you must have full working rights in Australia.**# **Worker Type**Permanent# **Time Type**# Full time# **Field Base Location**Sydney****nbn**** is the team behind the design, build and operation of the ****nbn**** network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live.But the ****nbn**** network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come.At ****nbn,**** you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at ****nbn****, and opportunities present themselves all the time. At ****nbn****, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s.To apply, please follow the links and submit your resume. No cover letter or selection criteria is required.
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