Consultant - Member Registrations (302)

7 days ago

Melbourne, Victoria, Australia LeavePlus Full time
The Registrations Consultant role supports members by registering construction industry employers and achieving positive outcomes for them. By applying relevant legislation, guidelines, and business policies and procedures to all queries, this role provides education to members, ensuring appropriate compliance as well as a positive member experience to register our employers under the scheme.

Job Description

Skills you'll bring to the role:

Able to work effectively as a member of a broader team, understanding how your behaviour influences team performance and adjusting accordingly.

- Able to demonstrate a growth mindset and willingness to develop your own professional capability.
- A problem solver who is driven to understand, question, test and innovate.
- Able to interpret and enforce legislative compliance in a communicative, transparent, and supportive manner where long term and ongoing relationships with the member is a priority.
- Able to work autonomously, capable of self-legislation and able to make judgments and take actions.
- Able to critically prioritize caseloads, manage expectations and meet deadlines.
- Highly driven and self-motivated.
- Organised and capable of working with people from a variety of backgrounds.
- Self-motivated and challenges self with new and complex tasks and seeks new knowledge.
- Detail-oriented and quality-focused, paying attention to the details and can make a conscious effort to understand causes instead of just the effects.
- A passionate advocate for the member.
- Well-developed verbal, listening, comprehension and written communication skills.
- Excellent time management, planning, delivery, and management of stakeholder expectations.
- Able to communicate, build relationships and collaborate with a diverse range and level of stakeholders.
- Able to respond appropriately in difficult situations and employ resilience.

Desired Skills and Experience

Prior experience in a member-focused or case management style role will be highly regarded. This team works on a Hybrid roster system, allowing you flexibility. Our office is located very close to Parliament station in the Melbourne CBD.

Application Process: To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to our team at LeavePlus.

LeavePlus is an equal opportunity employer and values diversity in the workplace.

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