Attractions Host

4 weeks ago

Sydney, Australia Castlepark Full time

* Positive interactions with guests to ensure that they receive quality service* Tactfully dealing with guests who do not meet ride restrictions* Provide a safe and fun environment for guests* Operate various attractions throughout the park in a safe manner* To know and enforce all Raging Waters Sydney policies relating to service delivery* Supervise Attractions at all times and ensure all policies and procedures are being followed* To adhere to Ellis & Associates Standards and Guidelines* Recognise problems and make decisions to help resolve the problem. Effectively communicate serious nature problems to the Operations Supervisor or Operations Manager* Administering CPR or other emergency care whenever required* Report any faults that arise during the day. Monitor the technical equipment for any machinery failure and maintenance required* Assist in the development, implementation, delivery and review of policy and procedures that ensure Raging Waters Sydney meets its various obligations including financial, workplace health and safety, industry and legal requirements* To carry out all duties and responsibilities as assigned by the Aquatics Team Leaders, Operations Supervisor, Operations Manager or member of the Management Team* Follow and comply with Work Health Safety policies, procedures and guidelines.* Correctly use all safety and personal protective equipment* Act as a role model by demonstrating safe work behaviours.* Report WHS incidents, injuries and safety activities to your direct Manager and First Aid at the time it occurs.* Promote proactive hazard/ near miss reporting. Report any hazards or near-miss incidents to your direct Manager and the People & Culture Director.* Attend Work Group Meetings to discuss and promote safety.* Ability to lead by example.* Excellent interpersonal and effective communication skills.* Familiar with the principles of quality customer service.* Skills in the handling of various equipment.* Ability to plan, prioritise and organise work, both on an individual and team basis, within a set timetable and in a team environment of change and competing demands.* Think laterally and be able to apply logical thinking to solve difficult problems.* Be able to handle multiple priorities simultaneously.* Ability to embrace change in an environment of resource constraint.* Ability to work independently without direct supervision.* Experience working within a water park environment* Experience working in the Aquatics Industry* Must be 18 years of age or older.* Ability to work flexible working hours including but not limited to weekends, evenings and public holidays.* Adhere to the Company Code of Conduct policy.* Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates.* Be able to work in all weather conditions including sun and rain, hot and cold climates, indoor and outdoor work.* To carry out all duties and responsibilities as assigned by your Direct Manager, General Manager or any member of the Management Team.* Adhere to the Employee Handbook content and requirements.* You are required to have a high level of physical fitness, stamina and be physically fit.
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