(9/10/2025) Sales Support Assistant

1 week ago

Council of the City of Sydney, Australia Essity AB Full time

Modibodi is a pioneer in innovative, protective, and sustainable apparel, dedicated to enhancing lives around the world. Our mission is to empower people through thoughtfully designed products that offer comfort, confidence, and care - physically, emotionally, and ethically.

About the Role:

As a Sales Support Assistant, you’ll play a vital role in enabling our sales team to focus on what they do best—building relationships and driving growth. Based in Rozelle, this is a 3-month fixed term contract where you’ll provide essential administrative support that keeps operations running smoothly and ensures our customers receive outstanding service.

Responsibilities:

- Provide day-to-day administrative support to the sales team
- Maintain accurate customer records in CRM systems
- Respond to internal and external customer queries using predefined scripts
- Organize and manage documentation such as contracts and proposals
- Compile and report on sales statistics using CRM and ERP systems
- Conduct basic research on customer accounts and market trends
- Collaborate with cross-functional teams including Sales, Marketing, and Customer Service
- Participate in team meetings and contribute to process improvements

Requirements:

- A diploma or certification in Business Support, Administration, or Customer Service
- 1–2 years of experience in a sales or customer-facing support role
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Excellent communication and collaboration skills
- A flexible and adaptable approach to work

We’re deeply committed to making a positive impact on both humanity and the environment. By joining us, you’ll be driving meaningful change and helping to shape the future of personal care. Modibodi is an equal opportunities employer and welcomes applications from all qualified candidates.

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