(5/11/2025) Manager Radio and Telecommunications

Position Title: Manager Radio and Telecommunications
Employment Type: Permanent Full-time
Salary Range: $132,236 - $150,222 per annum + 12% super and benefits (Health Manager 3)
Location: Within New South Wales and location by agreement.
Application Close: Midnight on 20 November 2025

About the Opportunity

As the Manager, Radio and Telecommunications, you will oversee the operation, maintenance, and support of NSW Ambulance’s private digital and analogue mobile radio (PMR) networks, satellite communications, and supporting ICT infrastructure. You will lead a state-wide team responsible for ensuring reliable communications from metropolitan hubs to regional and remote locations. This role is also pivotal during major incidents and natural disasters, ensuring our communications systems remain operational during bushfires, floods, and other emergencies.

What You’ll Be Doing

- Lead the 24/7 management and technical support of NSW Ambulance’s PMR networks and connectivity to the Public Safety Network (PSN).

- Oversee installation and support of ICT infrastructure including data cabling, UPS systems, racks, and Wireless Access Points (WAPs).

- Manage telecommunications assets across the state, including mobile/portable radios, satellite phones, and infrastructure at stations and control centres.

- Plan and design telecommunications solutions, radio profiles, and network upgrades to support service delivery.

- Investigate new technologies and provide expert advice on procurement, system improvements, and budget planning.

- Lead a team of skilled telecommunications professionals and coordinate with NSW Telco Authority and eHealth NSW.

- Represent NSW Ambulance on technical committees and ensure high-level stakeholder engagement across the organisation.

What’s on Offer

- Permanent employment, providing job security and stability

- Leave support including annual, parental, carers and more

- Generous salary packaging options to help you increase your take home pay

- Career development and growth opportunities

- Collaborative and supportive team

- Flexible or Hybrid Work Agreements may be negotiated

About You

We’re looking for an experienced telecommunications leader with:

- Proven success in managing complex telecommunications systems and infrastructure across a large‑scale or emergency services environment.

- Strong leadership and communication skills, with the ability to manage teams and work collaboratively with senior stakeholders.

- Demonstrated understanding of government regulations, emergency services operations, and relevant NSW Health policies.

- Strategic thinking and policy development experience, including business continuity planning.

How to Apply

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Please enumerate the advantages of digital over analogue two‑way radio systems in terms of transmission quality, channel capacity, and advanced capabilities
Question 2: If technical resources are scarce, how would you handle responsibilities and prioritise the rectification of competing issues?

Additional Information

Applicants will be assessed against the essential criteria articulated in Role Description . NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs. Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. Eligibility lists and talent pools may be created and used to fill permanent or temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.

About NSW Ambulance

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values‑based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

#J-18808-Ljbffr