General Manager Investigations

About the Opportunity

Consumer and Business Services (CBS) is seeking a dynamic and experienced leader to oversee a team of investigators and drive high-quality investigation and inspection outcomes. Reporting to the Director Regulation and Advice, the General Manager Investigations will be responsible for leading and enhancing CBS’s investigation and inspection functions, ensuring alignment with strategic priorities and regulatory obligations.

This pivotal role will provide strategic direction, operational oversight, and continuous improvement to the delivery of investigation and inspection services. With strong stakeholder engagement and leadership capabilities, the successful candidate will collaborate across multiple business units and management teams to ensure efficient, effective, and consistent investigative practices. This is a unique opportunity to contribute to the broader strategic objectives of CBS by shaping and influencing key regulatory outcomes.

About the Business

The Attorney-General’s Department (AGD) provides a range of legal, regulatory and other services for the government and people of South Australia. Employing around 1900 staff, AGD promotes justice by protecting people’s rights, holding people to account according to the law, improving safety and contributing to an efficient and fair justice system.

Consumer and Business Services (CBS) is a division of the Attorney-General’s Department and is responsible for protecting consumers, supporting and regulating businesses and recording significant life events for South Australians. CBS is customer focused and flexible in its activities, providing accessible information and services.

CBS constitutes a large part of South Australia’s business/consumer regulatory system and is the regulator for many businesses and professions.

Our strategic goals are to:

- Deliver effective regulation – by ensuring fair markets, safe products and empowered consumers.
- Look after each other – fostering an engaging, positive and healthy work environment.
- Look after our customers – ensuring an informative, consistent and responsive service.
- Find better ways of working – through improved services and information.

For more information about the Attorney-General’s Department and also Consumer and Business Services, please visit the following websites: agd.sa.gov.au and cbs.sa.gov.au.

Special Conditions for Employment

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SAPOL under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.

Employment-related Screening Check required.

Some out of hours work may be required.

Some interstate and intrastate travel may be required.

Must hold a current Australian issued driver’s licence (equivalent to minimum class C).

Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.

For further information about this opportunity that is not covered by this website please contact Brett Humphrey, Commissioner, CBS on (08) 7424 6584 or cbscommissioner@sa.gov.au

Click Apply and follow the prompts to submit your application.

The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time arrangements wherever reasonably possible. The sector is diverse and desires to increase diversity and create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website agd.sa.gov.au.

Closing Date: 11:30 PM, Wednesday 1 October 2025

Applications close: 01/10/2025 11:30 PM

Attachments

- J&P Specification - General Manager Investigations - Final.pdf
- Job Application Pack.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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