Continual Service Improvement Lead

We are seeking an experienced Service Design Lead to provide strategic leadership across a large-scale digital transformation environment. This role sits within an enabling services model and supports multiple delivery teams operating under a Scaled Agile Framework (SAFe). The successful candidate will lead service design as a practice, uplift...

At Leidos Australia, our work goes beyond a job title. We design, build, operate and support the systems, services and capabilities that help protect and advance the Australian way of life. Backed by a global organisation of more than 40,000 people, our Australian team of around 2,000 has partnered with government, defence and national security customers...

Compas Pty Ltd is seeking a Service Delivery Manager to lead cyber security services across complex ICT environments in Canberra. You will oversee services, projects and strategic initiatives, driving governance, reporting and continuous improvement. Location: Canberra, ACT. A Baseline security clearance is required. The role emphasizes leadership,...

David Jones Ltd. is seeking a Store Manager in Canberra to lead a high-performing team at our Woden store. You will drive customer experiences, sales and brand standards, while partnering with concessions to maximise business performance. You will champion engagement, accountability and continuous improvement, delivering memorable experiences for a diverse...

Leidos Australia seeks a Service Operations Lead to steer strategic direction, health and continual improvement of multiple ICT services. You will own processes, align with customer requirements, and drive value while collaborating with service management, architecture, and operations teams to deliver secure, resilient, and scalable services. You will...

Capital Health Network is seeking a Services Relationship Manager, Community to drive delivery of commissioned community health services in Canberra. The role focuses on robust contract management, stakeholder engagement, and team leadership to improve health equity and outcomes for Canberrans. You will lead the Community Commissioned Services Team, work...

What success looks like in this role: The Service Delivery Support (SDS) Manager provides dedicated leadership and management of the Support team on the account. This role is responsible for the performance, development, and daily direction of a team of 8 specialist resources across service reporting, service level management, quality assurance, knowledge...

Benmax Group is a Canberra-based leader in mechanical services and HVAC, expanding into AI infrastructure. We are seeking an IT Service Delivery Manager to run a tight, outcome-focused IT operation, ensure reliable, secure platforms, and drive improvements across the business. You will lead IT services, security, asset lifecycle and vendor relationships,...

Join our Downer Professional Services team and play a key role in delivering complex defence and national security projects that safeguard Australia's future. Downer Professional Services comprises three business units – our Technical, Advisory, and Capability consulting practice, and Team Downer, which partners with CASG and NSSG as a major service...