Client Service Coordinator

3 weeks ago

Newcastle, New South Wales, Australia Sprint People Full time
- A step into the world of HR, workplace culture and leadership development
- Be the go-to support for clients completing industry-leading leadership training
- Work in North Sydney with a team who aim to hit goals together

Client Service Coordinator – Launch Your Career with Purpose

Looking for your first or second "real job" and ready to hit the ground running? Do you want to work with people who genuinely care about your growth, your goals – and what makes you tick?

Let's talk

This is more than just a job. It's your foot in the door to the big wide world of organisational development – where psychology, leadership and workplace culture come together to create real change in how companies function.

Based in North Sydney (with healthy hybrid working – build the trust and then work from home 1-2 days per week), this team is known for their top-tier training programs that help leaders build better businesses. You'll be joining the Client Services (Accreditation Team) – the people behind the scenes supporting clients as they complete powerful diagnostics and leadership training.

Think:

- Helping professionals transform how their teams work
- Becoming a confident communicator (with heaps of support)
- Learning from some of the best in the business (oh, and you'll have the nicest manager EVER)

What You'll Be Doing…

As the Client Service Coordinator, you'll be the friendly, organised glue between the team and their amazing clients. This role is a mix of admin, coordination, communication and learning.

Whilst variety is the spice of life, on a day to day basis you can expect to take control of the below:

- Coordinate client projects and training programs
- Track and manage progress across multiple timelines
- Communicate with clients (email, phone – sometimes both) to keep things smooth
- Make sure schedules, invoices, and notes are accurate and on point
- Learn all about the tools and diagnostics used in the training (don't worry – you'll be taught everything)
- Jump in on team initiatives, events and general admin support
- Once settled, you'll have the potential opportunity to travel interstate with the wider team to meet clients (exciting)

Why You'll Love It Here

- You're not expected to know it all – you'll be trained and supported by kind, experienced professionals who want to see you grow
- A hybrid, healthy setup: 2–3 days in the office, flexible the rest (once training is complete)
- Casual but clever team culture – they take their work seriously, but not themselves
- A beautiful office (lots of cafes nearby), bike racks, team lunches, off-sites, Christmas party + an epic January AGM
- Great opportunity to dip your toe into project management, client experience and people & culture

You'll Be Great In This Role If:

- You're organised, curious, and love ticking things off your to-do list
- You're not afraid to pick up the phone and connect with people
- You have great attention to detail – think invoice accuracy, not typo city
- You like being the person behind the scenes keeping everything running smoothly
- You're keen to build your career in business, people & culture or organisational development

Perfect for a recent grad or someone early in their career looking to grow in a professional, people-focused space.

Ready to bring the energy, learn loads, and be surrounded by genuinely nice humans?

Apply now – no need to overthink it.

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