Service Engineer

4 weeks ago

Council of the City of Sydney, Australia Programmed Full time

The company

Our client is a global leader in supplying advanced instrumentation and software solutions used in scientific research, industrial process control, and semiconductor metrology. This equipment enables their customers to measure, understand, and improve the chemical, physical, and structural properties of a wide variety of materials. This is a well-established business with decades of experience, their systems are used worldwide, and they take pride in delivering world-class customer support.

The Role

This is an exciting opportunity for a Service Engineer to join their Sydney team. In this role, you'll be responsible for the installation, troubleshooting, repair, and ongoing maintenance of their analytical instrumentation used in Mining and Industrial applications. The role will involve 60% travel across the East Coast of Australia and New Zealand.

Key Responsibilities:

- Install and configure analytical instruments and systems, ensuring optimal performance from delivery to sign-off.

- Diagnose and resolve issues remotely or in the field, ensuring timely repairs and high customer satisfaction.

- Conduct regular maintenance to prevent equipment failure and maintain optimal operation.

- Keep customers informed of the status of ongoing service requests and escape issues when necessary.

Key Requirements:

- Diploma or higher qualification in Electronic/Electrical Engineering or a related field.

- 2+ years of experience in technical support, customer service, or field service engineering.

- Experience working on analysers or measuring equipment or similar.

- Hands‑on experience with precision mechanics and technical troubleshooting.

- Excellent communication and customer service skills.

- Willingness to travel extensively (60%) across the East Coast of Australia & New Zealand.

- Ability to make sound decisions under pressure and work independently.

- Experience using analytical instrumentation is beneficial.

What's on Offer:

- Base salary + Bonus + vehicle allowance + Super

- Career development in a growing and innovative sector.

This role requires Australian citizenship or permanent residency, as well as a valid driver's license and passport.

If you meet the qualifications for this position, please APPLY or send your most up to date resume to aoife.schlindwein@persolapac.com

Who we are

At PERSOL, we connect people to meaningful work and growth. With decades of experience and a future‑focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people‑first approach.

We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives. We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.

Ready to make your next move?

Apply now to join our team.

To learn more about life at PERSOL, visit persolaustralia.com. Or follow us on LinkedIn at linkedin.com/company/persolapac for the latest updates and opportunities.

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