Apply in 3 Minutes Home Library Services Librarian

Career Opportunities: Home Library Services Librarian (14840)

- Exciting opportunity to support our dynamic Library Services team

We are seeking a positive and highly organised librarian with a strong customer focus, to join our team of staff committed to providing high quality library experiences to the Boroondara community. If you're passionate about providing frontline customer service and supporting community members who are unable to visit the library due to age, frailty, or disability, this role could be a great fit for you.

This is a permanent full-time role (35 hours per week) primarily based at Camberwell Library. Please note regular weekend and evening work is required.

A little bit about the role

Our six libraries are in demand with over 2 million loans, 970,000 visits, 38,000 attendees at programs and 81,000 enquiries in 2024/25.

Along with providing the highest possible standard of frontline and circulation support in person, by telephone and in writing to the Boroondara community, as Home Library Service Librarian you will be responsible for:

- The selection of materials and coordination of deliveries to specific materials to housebound individuals;
- The selection and acquisition of materials for the large print and talking book collections; and

A little bit about you

To be successful in this role you will have:

- Well-developed and positive interpersonal skills with ability to communicate effectively with both staff and public.
- Experience working in a library, preferably in a public library.
- Ability to liaise effectively and sensitively with a range of individuals, agencies and community organisations.
- Ability to train staff and members of the public in the use of information tools and technology.
- Ability to supervise, organise and direct other staff in a customer service and operational setting and volunteers.
- Experience in frontline customer service; and
- Proven versatility and flexibility to manage time and plan work according to demand.

Employment requirements

- Tertiary qualification that is recognised by the Australian Library and Information Association and allows you to practice as a Librarian and Information Specialist
- Applicants must have the right to work in Australia
- National Police Record Check and valid Working with Children Clearance required.

How to apply

To express interest in this opportunity please do so online via the ‘Apply button by 11:59pm Wednesday 29 October 2025.

All applications must be made via the online portal; no applications direct to the hiring manager will be considered. Please indicate which role/s you are applying for in your cover letter.

For any further information please refer to the Position Description , or contact Caitlin Derham during business hours on (03) 9278 4024 for a confidential discussion.

Council recognises the benefits of a diverse workforce for its employees and customers. To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Applicants must have the right to work in Australia. Council is a child safe organisation and as such, some applicants may be required to hold a Working with Children Clearance. Additionally, some applicants may also be required to undergo a National Criminal History check and/or medical check as per the requirements of the role.

We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or pcd@boroondara.vic.gov.au to allow us to help in any way we can.

Who are we?

The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.

We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.

You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.

With so much going on it’s a great time to join Boroondara

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