23/3/2025 Assistant, Visitor Experience

3 weeks ago


Melbourne, Victoria, Australia Arts Centre Melbourne Full time
Check on the progress of your application

Apply now Job no: 493794
Work type: Casual
Location: Melbourne - CBD
Categories: Customer Experience

- Multiple casual roles
- $25.41 per hour plus 25% casual loading and superannuation
- Great location convenient to public transport

About the Role

You will create remarkable customer experiences at a range of events, from rock concerts to symphony orchestras, First Nations dance performances and Comedy Festival shows. You will work across our spectacular venues including theatres and the Sidney Myer Music Bowl.

Experience not required, but some customer service/hospitality experience will be advantageous. We have a supportive and responsive training program.

You will greet and guide customers, anticipate their needs during events and shows, ensure areas are safe and operationally effective, and serve bar food and beverages at intervals.

Hours of work vary, with most events at night and on weekends, particularly Friday and Saturday. To hit the ground running, you will have good availability in your first month to gain momentum working across all our venues.

You must be available on these key dates:

- Tuesday 29th April - Customer Service Induction
- Wednesday 30th April - Customer Service Training

Enjoy Team Member Benefits

As a valued member of our ensemble, you will enjoy:

- Complimentary tickets
- Discounts at food & beverage outlets
- Discounted commuter benefits and onsite parking
- Access to wellbeing activities and learning and development programs
- Free access to Employee Assistance Programs which includes specific support to our First Nations team members via their I-CARE program and providing specific counsellors for members of the LGBTQIA+ community and People of Colour.

Apply Now

Please submit your RSA certificate, resume and cover letter by 11:55pm Sunday 30th March 2025. Early applications are encouraged as suitable candidates may be invited to attend an interview prior to the closing date.

Arts Centre Melbourne welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Deaf and Disabled people, members of the LGBTQIA+ community and people of all ages.

Employment at Arts Centre Melbourne is conditional upon the satisfactory completion of a National Police Check.

Applications are open to those with full working rights in Australia. Arts Centre Melbourne is an Equal Employment Opportunity Employer.

Advertised: 19 Mar 2025 AUS Eastern Daylight Time
Applications close: 30 Mar 2025 AUS Eastern Daylight Time

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