Urgent) Rostering and Scheduling Officer

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Develop an operational rostering framework, provide process improvements & work collaboratively to implement integrated rostering for RFDS across QLD

Classifications

- Admin / Secretarial / Office Support
- Administration
- Permanent / Full Time

Key points

- Permanent full-time role base in Brisbane
- Opportunity to be a part of the iconic RFDS team
- Join us at an exciting time of growth and innovation

Description

The Rostering & Scheduling Officer is responsible for developing fit for purpose rostering models to improve rostering processes and practices across the Royal Flying Doctor Service (RFDS) (Queensland Section). The Rostering and Scheduling Officer is responsible for providing administrative support to the Head of Flying Operations, Manager of Flight Standards, Operations Control Centre (OCC) and Pilot Leadership Team. The position plays a crucial role in coordinating training events and operational rosters for all RFDS (Queensland Section) Pilots. Working closely with the OCC team, this role contributes to operational outputs and assists the Operations Manager in maintaining efficient service delivery.

The Rostering & Scheduling Officer is a Permanent, Full-Time role based in Brisbane.

Duties include:
Your key responsibilities in this role will include:

- Develop an operational framework of compliant, commercially efficient rostering across RFDS bases
- Provide advice to the OCC and applicable managers to help minimise the impact of training events on operational rosters.
- Schedule training events under direction from the Manager of Flight Standards and Flight Standards Pilots.
- Provide process improvements and recommendations to the Executive General Managers (EGM's) including more effective management of costs and labour
- Ensure rostering activities are conducted IAW company policy, Fatigue Risk Management System (FRMS), and the Enterprise Agreement (EA)
- Forecast future shortfalls and identify gaps in pilot rosters for escalation to the OCC and applicable managers

Rostering and Scheduling Officer

Develop an operational rostering framework, provide process improvements & work collaboratively to implement integrated rostering for RFDS across QLD

Classifications

- Admin / Secretarial / Office Support
- Administration
- Permanent / Full Time

Key points

- Permanent full-time role base in Brisbane
- Opportunity to be a part of the iconic RFDS team
- Join us at an exciting time of growth and innovation

Description

The Rostering & Scheduling Officer is responsible for developing fit for purpose rostering models to improve rostering processes and practices across the Royal Flying Doctor Service (RFDS) (Queensland Section). The Rostering and Scheduling Officer is responsible for providing administrative support to the Head of Flying Operations, Manager of Flight Standards, Operations Control Centre (OCC) and Pilot Leadership Team. The position plays a crucial role in coordinating training events and operational rosters for all RFDS (Queensland Section) Pilots. Working closely with the OCC team, this role contributes to operational outputs and assists the Operations Manager in maintaining efficient service delivery.

The Rostering & Scheduling Officer is a Permanent, Full-Time role based in Brisbane.

Duties include:
Your key responsibilities in this role will include:

- Develop an operational framework of compliant, commercially efficient rostering across RFDS bases
- Provide advice to the OCC and applicable managers to help minimise the impact of training events on operational rosters.
- Schedule training events under direction from the Manager of Flight Standards and Flight Standards Pilots.
- Provide process improvements and recommendations to the Executive General Managers (EGM's) including more effective management of costs and labour
- Ensure rostering activities are conducted IAW company policy, Fatigue Risk Management System (FRMS), and the Enterprise Agreement (EA)
- Forecast future shortfalls and identify gaps in pilot rosters for escalation to the OCC and applicable managers

Who are we looking for?
To be successful in this role you will possess the following:

- Demonstrated experience in the development and implementation of a centralised rostering function
- Ability to interpret Enterprise Agreement and Award conditions and apply to rostering practices
- Demonstrated ability to coach, mentor and develop remote working teams
- Rostering experience in the Aviation Industry
- Understanding of Aviation regulatory and compliance requirements as related to workforce management
- Experience with automated rostering systems and software
- Extensive experience with wider change management
- Demonstrated knowledge and skills in rostering and associated activities complying with policies, processes, and industrial instruments

Why work for us?
At the Royal Flying Doctor Service (Queensland Section), you'll be driven by purpose not tasks; it's about being part of an organisation where, whatever your role, you make a difference each day to people's lives. We offer flexibility so you can look after your well-being and commitments, getting the very best from life professionally and personally.
The Royal Flying Doctor Service (RFDS) (Queensland Section) is a leader in delivering aeromedical and primary healthcare to remote, rural, and regional communities.
As the RFDS soars towards its 100th year of providing the finest care, in the furthest corner, we have several innovative initiatives on the horizon. With projects in the pipeline, it's an exciting time to join the RFDS with many new prospects around the corner

We value our people, and we are passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia.
By joining the Royal Flying Doctor Service (Queensland Section), you will have access to the following:

- Work with a great team of people who are passionate about our purpose and proud of their contribution
- Attractive remuneration package of $90K + Super depending on experience
- Access togenerous not-for-profit tax-free benefitsup to $18,500
- Upskilling opportunities are available, learn new skills to advance your administration career
- Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
- Private health insurance discounts
- Access to our newly launched Fitness Passport (for staff and family members)

Interested?
This role will close by the 22nd of June 2025 however; shortlisting will commence before the end date so don't delay in applying For further information regarding this role please contact Recruitment on 07 3852 7553 or recruitment@rfdsqld.com.au

Successful candidates will be subject to a police check and may be required to undergo a medical assessment and pre-employment drug and alcohol testing. You must possess a valid, unrestricted Australian Driver's Licence and be able to obtain an ASIC Card.

The Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.
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