Physiotherapy Department Administrative Assistant

Physiotherapy Department Administrative Assistant - Permanent FT - REQ609851

Employment Type: PermanentFull Time
Position Classification: Admin Off Lvl 2
Remuneration: 64046.06 - 66170.25 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 38
Requisition ID: REQ609851
Location: Westmead
Application Close: Midnight on 31 October 2025

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

This Administrative Assistant position provides clerical support to the Physiotherapy, OT and Child Life and Music therapy departments. Based at the reception desk there is a strong customer focus with direct contact with children and families coming to the department as well as contacting via telephone.

What you'll be doing

This position works within the Physiotherapy, Occupational Therapy and Child Life and Music Therapy departments. The role involves responsibility for the electronic scheduling of patients using the electronic scheduling system. It also involves general receptionist and clerical duties as delegated by the departments. The position involves regular contact with children and families presenting to the departments at the reception desk.

About You

- Has experience in a clerical role with direct involvement with clients/consumers and preferably in a health or medical context. Experience receptionist duties such as dealing with telephone and face to face enquiries and taking messages.

- Demonstrates effective verbal and written communication skills, including face to face and on the telephone.

- Demonstrates excellent computer literacy and ability to learn computer systems quickly. Proficiency in Microsoft applications including Word, Excel, and using Email.

How to Apply

- Aresumedetailing relevant knowledge, skills and experience (maximum 5 pages)

Additional Benefits (for eligible employees)

- Salary packaging for tax savings

- Meal entertainment savings

- Accrued Day Off (ADO) for Full Time employees

- Access to the Employee Assistance Program (EAP)

- Find out more about applying for this position

- Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

Further Contacts and Support

For role related queries or questions contact Kerry West on kerry.west@health.nsw.gov.au.

We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. For Aboriginal candidates who would like to talk to SCHN’s Aboriginal Workforce Consultant, please contact SCHN-EA-AboriginalHealthDirectorate@health.nsw.gov.au.

For technical support please contact the customer services team on 1300 679 367.

Child Safe Standards

SCHN is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well‑being of children and young people, actively working to protect them from harm and abuse.

Additional Information

Applicants will be assessed against the essential criteria in Position Description. Please ensure that you review this document to understand the full requirements of the role.

NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.

SCHN is an Equal Opportunity Employer

That values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers.

Employment of temporary visa holders

is only considered if no suitable permanent resident or citizen is identified after labour market testing. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Eligibility List

An eligibility list may be created for future permanent full or part time and temporary full or part time vacancies.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

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