rcti

We're Hiring: RCTI Officer – Credit & Invoicing Services
Company: Chandler Macleod (part of RGF Staffing)
Location: Melbourne | Team: Shared Services – RCTI
Work Type: Full-time (38 hours per week) | Work Mode: Hybrid

Key Role Details:

- Position: RCTI Officer
- Employment Type: Full-time (38 hours per week)
- Location: Melbourne-based
- Hybrid Work Arrangement:
- 2 days in-office ( Clayton office – Monday and Tuesday)
- 3 days work from home

What You'll Be Doing:

- Reconcile tax invoice files and interpret remittance advice
- Create and manage invoices in client systems
- Ensure compliance with client trading terms and billing cycles
- Maintain data integrity across integrated systems
- Deliver customer-driven reports and support internal teams
- Contribute to business improvement initiatives and SOP enhancements
- Maintain and update work instructions and documentation

What You Bring:

- Strong communication skills across all levels
- Advanced Microsoft Office skills (Excel, Outlook, Word)
- Administrative background with a passion for customer service
- High attention to detail and process-driven mindset
- Ability to manage multiple priorities and perform under pressure
- Experience with FastTrack 360, GreatPlains, and Office365
- Intermediate payroll knowledge is a plus

Career Progression Opportunities:

- Promotion to Senior RCTI Officer
- Lateral movement within RGF Staffing APEJ Shared Services or Group Business

Ready to make an impact?
Join a team that values service excellence, innovation, and continuous improvement. Apply now and help us deliver exceptional client experiences

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

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