Retail Sales Assistant

2 weeks ago

Maroochydore, Australia Baby Bunting Full time

About the Role

As a Retail Sales Assistant, you’ll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We’re looking for someone who is passionate about helping others and thrives in a dynamic retail environment.

What you’ll be doing

- Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.
- Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.
- Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organised.
- Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.

About You

You’re a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.

What you bring to the team

- Prior Customer Service Experience.
- Ability to work in a fast-paced environment.
- High Standards in customer service and store presentation.
- Proficient in calming irate customers and resolving issues with empathy and professionalism.
- Physical Requirements: Able to lift up to 15kg between floor and shoulder, 10kg above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.

The Perks & Benefits

- A supportive, friendly team culture that celebrates wins and supports your goals.
- Competitive salary / hourly rate
- Paid parental leave to support you and your family.
- Training pathways to support your growth and career development.
- Employee Assistance Program for your wellbeing.
- Generous team discounts.

Please Note:

- Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
- Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.

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