Current jobs related to Front Desk Associate - Brisbane, Queensland - Planet Fitness

  • Front Desk Associate

    4 days ago

    Brisbane, Queensland, Australia beBee Careers Full time

    Front Desk AssociateThis is an excellent opportunity for someone who is passionate about delivering outstanding customer experiences. As a Front Desk Associate, you will be the first point of contact for our guests and will play a vital role in ensuring their stay with us is memorable.

  • Hospitality Front Desk Associate

    1 week ago

    Brisbane, Queensland, Australia beBee Careers Full time

    Front Desk AssociateWe are looking for a highly organized and detail-oriented individual to join our team as a Guest Service Agent. In this role, you will be responsible for managing the front desk, handling guest queries, and ensuring seamless delivery of services.Key ResponsibilitiesThe successful candidate will be responsible for:Coordinating room...

  • Front Desk Associate

    4 days ago

    Brisbane, Queensland, Australia beBee Careers Full time

    Front Office Team MemberWe are seeking a Front Office Team Member to join our busy hotel front desk team. As a key member of our team, you will provide exceptional customer service, manage room assignments, and maintain accurate records.To succeed in this role, you will need:Excellent communication and interpersonal skillsA positive and professional...

  • Front Desk Supervisor

    6 days ago

    Brisbane, Queensland, Australia beBee Careers Full time

    Front Desk SupervisorWe are seeking an experienced Front Desk Supervisor to oversee the front desk operations of our busy facility. As a key member of our management team, you will be responsible for ensuring that all front desk functions run smoothly and efficiently.Key responsibilities include supervising the front desk staff, managing customer...

  • Front Desk Manager

    6 days ago

    Brisbane, Queensland, Australia beBee Careers Full time

    Front Desk SupervisorThis is a leadership position in the front desk team, responsible for delivering exceptional guest service and ensuring smooth operations.The ideal candidate will have prior cash handling experience, high school graduation or equivalent, excellent communication skills, and strong computer abilities. Fluency in English is required.Key...

  • Front Desk Associate

    4 days ago

    Brisbane, Queensland, Australia beBee Careers Full time

    Welcome Guest Service Agent">We are seeking a talented individual to join our team as a Welcome Guest Service Agent. As a key member of our front desk team, you will play a crucial role in ensuring our guests feel cared for and valued throughout their stay. Your responsibilities will include greeting and welcoming guests, efficiently handling check-in and...

  • Front Desk Supervisor

    4 weeks ago

    Brisbane, Queensland, Australia Davidson Hospitality Group Full time

    About Hotel VikingLocated in the heart of Newport, Rhode Island, Hotel Viking is a historic and luxurious property renowned for its unparalleled hospitality. With breathtaking views, elegant accommodations, and exceptional service, we have been a destination for discerning travelers since 1926.Prestigious Career OpportunitiesWe are seeking talented...

  • Front Desk Supervisor

    6 days ago

    Brisbane, Queensland, Australia Davidson Hospitality Group Full time

    Property DescriptionHotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional...

  • Main Front Desk Supervisor

    5 days ago

    Brisbane, Queensland, Australia beBee Careers Full time

    Front Desk LeadershipThis role offers the opportunity to supervise front desk operations, including check-in, check-out, and guest services. The Front Desk Supervisor will lead and motivate the team to provide exceptional customer service, handle guest inquiries and concerns in a professional manner, and ensure accuracy of guest reservations and billing...

  • Front Desk Coordinator

    5 days ago

    Brisbane, Queensland, Australia beBee Careers Part time

    Job Title: Front Desk Coordinator">We are seeking a highly skilled and experienced Front Desk Coordinator to join our team. As the first point of contact for all visitors, you will play a critical role in creating a positive and welcoming impression of our organization.The successful candidate will have excellent interpersonal skills, be highly organized,...

Front Desk Associate

1 month ago

Brisbane, Queensland, Australia Planet Fitness Full time
Overview

Who We Are:

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of

Who You Are:

All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that will make you a perfect match for our Front Desk Associate:

You:

- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
- Pride yourself on your work while being punctual, reliable, and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with integrity and show respect to everyone around you.
- Exhibit strong communication skills and have an ability to listen and empathize.
- Inspire and motivate others to achieve their goals.
- Are a quick study with the ability to apply what you have learned during online and hands-on training.

Responsibilities

About the Front Desk Associate Role:

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience Daily responsibilities for the Front Desk Associate also include:

- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- Perform prospective member calls and tours; assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
- Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

Qualifications

About Your Qualifications:

- 6-12 months of experience in a customer service environment is preferred.
- Must be 18 years of age or older.
- Willing to become CPR/AED Certified (Training provided by Planet Fitness).
- Basic computer proficiency.

Physical Demands of the Front Desk Associate:

- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 75 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness

- Medical, Dental, and Vision Insurance*
- Vacation*/Sick Time/Holiday Pay
- Free Black Card Membership
- 401(k) Retirement Savings Plan
- Term Life Insurance*
- Healthcare and Dependent Care Flexible Spending Accounts*
- Tuition Reimbursement
- Employee perks and discounts
- Engaging team-building competitions and social events

*Please note that certain benefits listed above are for full-time employees only.

Health and Safety Requirements:

Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

#J-18808-Ljbffr