Venue Manager

2 weeks ago

Melbourne City Centre, Victoria, Australia PLACED PTY LTD Full time
Placed.au is looking for a full-time Venue Manager for our client in Richmond, Victoria. In this role, you will oversee the day-to-day operations of the restaurant and function/event space. The successful candidate will ensure smooth coordination of events, optimise customer experience, and manage logistics for private functions, masterclasses, and culinary events. Apply today if you want to work in a thriving organisation with growth-oriented professionals while enjoying a competitive salary package.

Job description:?

• Plan, coordinate, and supervise events including private functions, cooking classes, wine tastings, and corporate bookings.

• Liaise with chefs, instructors, and sommeliers to organise masterclasses and promotional events.

• Manage event bookings, customer inquiries, floor plans, run sheets, and event-specific staffing needs.

• Supervise restaurant and function room operations including setup, service flow, and post-event pack-down.

• Ensure compliance with licensing, health, and safety regulations.

• Maintain high standards of hospitality, ensuring guest satisfaction throughout events and general dining operations.

• Coordinate with marketing team to promote upcoming classes, seasonal events, and venue hire.

• Manage budgets, supplier relations, and inventory for events and classes.

• Provide leadership to front-of-house staff including rosters, training, and performance oversight.

• Prepare event reports, feedback summaries, and continuous improvement plans.

Qualifications/Attributes:

• Must hold a Diploma of Hospitality Management or higher or 3 years of relevant work experience in lieu of required qualification.

• Must possess at least 1 year of relevant work experience.

• Strong understanding of food and beverage operations, especially Italian cuisine and wine.

• Proven ability to manage events and functions from concept to execution.

• Excellent communication, multitasking, and organisational skills.

• Knowledge of WHS, RSA, and food safety compliance.

• Proficiency in POS and booking systems.

Salary Range: $70,000 – $80,000 p.a. excluding superannuation.

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