Resident Field Service Fitter

2 weeks ago

Drouin, Victoria, Australia Hitachi Construction Machinery Co., Ltd. Full time
About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

Benefits - What's in it for you?

1. The role has the earning capacity of 130k+ inclusive of overtime + bonuses paid twice yearly
2. Fully Maintained Tool of Trade Service Vehicle
3. Career: Permanent Full Time Position in a leading OEM with long term job security
4. Employee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards Program
5. Career Progression: OEM training and opportunities for upskilling with access to the latest technologies
6. Culture: Supportive mentors who value your input in finding new and improved ways to achieving success
7. Health: Discounted Medibank health insurance policy + EAP to support our employees and their families
8. Employee Referral Program: refer a friend and receive $$

The Opportunity

We are currently seeking an experienced Heavy Diesel Mechanic to join our Service team as the Resident Field Service Fitter based in the Gippsland Region in Victoria. Reporting to the Field Service Supervisor, you will be responsible for providing diagnostic, repair and maintenance services to our customer's equipment.

This is a position in which you can work autonomously and make it your own with the full support of our Melbourne branch and our wider company branch network.

Key responsibilities include:

1. Providing onsite technical support on Hitachi equipment including diagnostics, repair and maintenance
2. Building and maintaining excellent rapport with our customer base in the region
3. Completion and submission of all relevant paperwork
4. Conducting your work in compliance with all quality and safety standards and procedures

To be successful in the role, you will possess:

1. Minimum Certificate III in a Mobile Plant Technology or equivalent discipline (Diesel Mechanic).
2. Proven track-record as a heavy diesel mechanic with earthmoving/heavy machinery experience
3. OEM equipment experience highly regarded
4. Current driver's license
5. Ability to work autonomously in the region and proactively solve technical issues
6. Excellent interpersonal, communication skills and customer service etiquette
7. An uncompromising commitment to quality workmanship and safety policies and procedures

At Hitachi, we are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.

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