3 Days Left ERP Administrator

3 weeks ago

Perth, Western Australia Manila Recruitment Full time
ERP Administrator

An ERP Administrator will assist in identifying, designing, and implementing innovative business and technology solutions for the company. They will provide hands-on support, solutions, and expertise to ERP end-users.

About Our Client

Our client is a family-owned Australian business founded in 1954 with offices in Perth and Melbourne. They are a leading provider of Commercial Kitchen and Bar Equipment offering services such as kitchen planning, finance, project management, and installation.

Job Description
  • Epicor Support: Provide assistance to the on-prem Epicor Developer in all applications and improvements within Epicor.
  • System Administration: Administer and maintain the Epicor / Kinetic ERP system, including user management, security configurations, and system backups.
  • User Support: Offer technical support and training to end-users, troubleshoot issues, and resolve system-related problems.
  • Data Analysis: Analyze system data and generate reports to support business decision-making.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to identify and implement system enhancements and process improvements.
  • Software Upgrades: Coordinate and test software upgrades and patches to ensure system stability and performance.
  • Documentation: Document system processes, procedures, and best practices for knowledge sharing and future reference.
Requirements
  • Epicor Experience: Minimum 2 years of Epicor/Kinetic experience as an ERP Administrator (negotiable if less experience but with relevant Epicor background).
  • SQL Skills: 2 years of experience working with SQL.
  • C# Coding: C# coding experience is desirable.
  • Soft Skills: Proven ability to learn, understand, and apply new systems and software; proficiency with business software systems; ability to understand end-user needs and build relationships.
Position Objectives
  • KPI Achievement: Achieving agreed KPIs, including Objectives and Key Results (OKRs).
  • Professionalism: Showing strong initiative and professionalism in supporting the company.
  • Customer Service: Providing excellent service (10/10) to internal and external customers.
  • Company Values: Aligning with Caterlink's Core Values of TRIP (Trust, Respect, Integrity, Passion).

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