Night Manager
4 weeks ago
Overview
We are seeking experienced night managers to oversee all overnight operations ensuring residents receive an exceptional customer service experience.
Role and Dates
- Join our team at UniLodge Kensington
- Multiple roles available
- Drive an outstanding resident experience and contribute to our great culture
UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over 1200 people who are dedicated to our vision, “To build inclusive communities for inspired living”.
ABOUT THE ROLE
We are on the lookout for Night Managers to join our team based at UniLodge Kensington. We have a variety of part-time, full-time, and casual roles available. In your new role as Night Manager, you will be adaptable in your approach and equipped to manage any situation that may arise during evening hours. You will have a natural ability to think on your feet, and to resolve problems as they arise. Resident safety is a top priority for our frontline operations teams. You will be responsible for supporting the wellbeing of residents and overall management and responsibility of the building during the overnight hours.
Your Responsibilities
- Monitoring building security and safety; performing perimeter checks and resolving issues or emergencies that arise while on duty.
- Carrying out administration tasks including maintaining records, processing payments, audit, reporting, etc.
- Effective incident management during night shift, including grievances and conflict resolution.
- Act as a support to the residents to form a friendly and open point of contact for assistance, information, and welfare.
- Respond to residents calls about noise or disturbances within the building, and lock outs.
- Attend appropriate training and mandatory staff meetings when required.
Mandatory Requirements
- Valid Working Rights in Australia and New Zealand
- National Police Check – within 3 months
- Working with Children Check (NSW)
- First Aid & CPR Certificate
Shifts
- Option One: Saturday & Sunday, 15:00 - 23:00
- Option Two: Saturday & Sunday, 23:00 - 07:00
- Option Three: Monday - Friday, 11:00 - 19:00
Why Join Us
Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.
Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing. We offer various leave options including study leave, parental leave entitlements, etc.
How to Apply
If you’re interested in working with us, Apply Now. Please submit your resume and a cover letter outlining all the amazing qualities and skills you can bring to our team.
UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.
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