Contact Centre Operator

4 weeks ago

Sydney, Australia Www.chandlermacleod.com Full time

Job Opportunity: Call/Contact Centre Operator Location: Queanbeyan

Contract Duration: Approximately 4 months (Now until January 2026)

Hours:

- Monday to Friday: 8:30am – 5:00pm
- Saturday: 8:30am – 12:30pm
- 35 hours/week (excluding public holidays)

About the Role

We are seeking enthusiastic and customer-focused individuals to join a dynamic contact centre team in Queanbeyan. This is a great opportunity to gain experience in a government-related environment, providing high-quality support to the public.

Training & Support

Successful candidates will complete a virtual training program designed to prepare them for the role. Once training is complete, on-site support will be provided by experienced colleagues and managers.

What We’re Looking For

Experience:

- 2–3 years in customer service (call centre, administration, or retail)
- Previous government experience is a plus but not essential
- Office environment experience preferred

Skills:

- Excellent written and verbal communication
- Intermediate computer proficiency including typing, mouse/monitor use, and strong email etiquette
- Proficient in Microsoft Outlook and Teams
- Technically savvy with the ability to learn new systems quickly

Availability

Candidates must be available to work Monday to Saturday, excluding public holidays.

Apply Now

If you’re ready to bring your customer service skills to a supportive and professional team, we’d love to hear from you.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community. You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

#J-18808-Ljbffr

  • Contact Centre Operators

    2 weeks ago

    Sydney, Australia Ampersand Full time

    Role Title: Customer Contact Team Operator Positions: 2 Duration: 6 months Hours: 7 per day/35 per week 9am - 5pm Work from home: Hybrid - During the onboarding (first 2-3 weeks)contractor will be required to work from the office 5 days per week. Role description: This role provides quality customer service through switchboard operations to customers,...

  • Contact Centre Manager

    1 day ago

    Sydney, New South Wales, Australia Mable Full time $90,000 - $120,000 per year

    HomeMade, Mable, Leap in and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of careWe believe in technology as an...

  • Contact Centre Leader

    3 days ago

    Sydney, New South Wales, Australia Deloitte Full time $120,000 - $180,000 per year

    :Job Requisition ID:38959About Our TeamOur Contact Centre Transformation market offering enables clients to solve real business problems by helping them envision their future, formulate strategy and implement modern customer service solutions to deliver real business benefit.From strategy through to implementation, we help our clients solve complex business...

  • Contact Centre Leader

    5 days ago

    Sydney, New South Wales, Australia Deloitte Services Pty Ltd Full time $120,000 - $180,000 per year

    Job Requisition ID: 38959 About our teamOur Contact Centre Transformation market offering enables clients to solve real business problems by helping them envision their future, formulate strategy and implement modern customer service solutions to deliver real business benefit. From strategy through to implementation, we help our clients solve complex...

  • Contact Centre Officer

    5 days ago

    Sydney, Australia NSW Government -Elections Full time

    **_Permanent full-time position with attractive salary _**: - **_Supportive and collaborative team environment _**: - **_Help deliver a democratic process in the state of New South Wales and make a real impact!_** **About the Role** The Contact Centre Officer supports the Contact Centre Lead to coordinate and implement contact centre operations across...

  • Contact Centre Manager

    1 day ago

    Sydney, Brisbane, Melbourne, Australia Mable Full time $104,000 - $160,000 per year

    HomeMade, Mable, Leap in and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care 2. We believe in technology as...

  • Contact Centre Manager

    2 weeks ago

    Sydney, Australia Bupa Full time

    As the Contact Centre Manager, you will lead and empower our frontline team, fostering adaptability and strong stakeholder relationships. This dynamic role is crucial for Bupa and Health Services programs, involves overseeing administration, processing tasks, and ensuring operational efficiency. As the manager you will collaborate with the Leadership team...

  • Associate Director of Contact Centres

    2 days ago

    Sydney, Australia Six Degrees Executive Full time

    Location: - Sydney- Job Type: - Permanent- Salary: - $230000 - $260000 per annum, Benefits: Bonuses + Car Space- Contact: - Ben Maurer- Fast paced, multi-site Call Centre leadership role, large Inside Sales team - High growth, fast paced professional services & SaaS, SME focus - Strategic leadership driving operational growth & daily cadence **The...

  • Contact Centre Manager

    3 weeks ago

    Council of the City of Sydney, Australia Mable Full time

    About HomeMade HomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams. Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique...

  • Contact Centre Manager, Collections

    4 days ago

    Sydney, Australia Challenger Full time

    Challenger Limited is an ASX-listed investment management firm managing $127 billion in assets (as at 30 June 2024). Life with us is fast moving and always exciting. Together we’re driving to deliver our vision to provide our customers with financial security for a better retirement._ - We achieve this goal by providing a work environment where people from...