Sales Development Representative

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

What you’ll do

As a Sales Development Representative at Docusign, you will be responsible for qualifying inbound leads through targeted questions to customers with the goal of qualifying as many opportunities as possible to pass on to the Account Executives. You will receive hands‑on training with an emphasis on strategic selling and a focus on researching targeted accounts. This is a fantastic opportunity to join a team of extremely dedicated & hardworking individuals who work hard and celebrate success while gaining in‑depth experience in a rapidly growing SaaS company This position is an individual contributor role reporting to the Manager, Sales Development.

Responsibility

- Manage a high volume of inbound leads and discern propensity to buy and forward good potential leads to the Sales Account Executives to pursue

- Share information about Docusign and ask questions about the prospect’s business intentions

- Schedule appointments between prospects and Account Executives

- Record prospect information in CRM database

Job Designation

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

What you bring

Basic

- BA/BS degree or relevant tertiary qualification

- 1+ years of Sales or customer service experience

- Native level of Japanese

Preferred

- Excellent communication skills, strong drive, resilience and humility

- Inquisitive nature, ability to gather information and formulate an action plan to connect business needs to solutions

- Ability to multi‑task, prioritize, take initiative and manage time optimally

- Communication skills in English

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

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