Cross-Disciplinary Controls Intermediate Analyst

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management. TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. The TTS Sanctions Operations function supports sanctions processes globally across Citi’s TTS business.

We’re currently looking for a high caliber professional to join our team as Cross-Disciplinary Controls Intermediate Analyst - C11 (1-year Fixed Term/Contract). Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well‑being to help plan for the future. For instance:

- Citi provides programs and services for your physical and mental well‑being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

- We empower our employees to manage their financial well‑being and help them plan for the future.

- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you are expected to:

As Treasury & Trade Solutions - Client Operations (TTS - CO) Payments Risk and Control, you will work towards the governance and oversight of Operational Controls of the Operation teams in AU and NZ.

The role is responsible for the successful execution and completion of deliverables requested to Client Operations, through interactions with internal stakeholders and service providers. Key areas of focus will be, MCA (Managers Controls Assessment), Exceptions and Escalations, supporting the Correction Action Plans (CAP) and root cause analysis. Understanding, dissemination and compliance with policies and controls applicable to TTS Business. Act as a Back‑up in the Ownership of the Risk and Control Governance processes, supporting TTS Client Operations Payments Risk and Controls Senior team member in keeping TTS CO in AU & NZ within healthy Key Risk Indicators. Proactive Risk Management, Continuous Monitoring and Advisory to teams in TTS Client Operations AU & NZ.

- Supporting CO Department Heads in the regular Managers Control Assessment (MCA, in transformation stage) by performing testing of common controls and coordinating activities across GAUs and Sub‑GAUs. Driving transformation activities by liaising with Global team on MCA requests, interpreting new MCA instructions and conducting CRM (Continues Risk Management).

- Supporting ICRM and TTS CO Department on Regulations Change, including Impact assessment, Regulations mapping and Action Plans. Coordinating with teams to complete Regulations Assessment required to ensure deadlines are met.

- Support TTS CO Department Heads in the implementation of their Corrective Action Plans (CAP’s).

- Continuous review of processes and procedures. Proactive reviews, health checks and targeted Control Reviews ensure that TTS CO is always “Audit Ready”.

- Anticipate and respond to requests for operational deliverables from internal and external clients including Vendors, ICRM, AML and Risk and Control Teams.

- Assist with providing informal guidance or on‑the‑job training to new team members as required.

- Act as a Back‑up to Payments Risk and Controls AU & NZ Senior in all deliverables requested to TTS Client Operations, keeping the healthy Key Risk Indicators.

- Balance Sheet Exceptions, work with operations on remediation plans.

- Assess risk, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

- Assisting teams on Record Management tasks including Physical and Electronic Records, responding to requests from internal and external stakeholders and performing action on system RMIT and RIS.

As a successful candidate, you would ideally have the following skills and exposure:

- Bachelor’s/University degree or equivalent experience

- Minimum of 2‑5 years of experience in operational risk management, compliance, audit, or other control‑related functions in the financial services industry.

- Ability to identify, measure, and manage key risks and controls.

- Good knowledge in the development and execution of controls.

- Experience in control‑related functions in the financial industry.

- Experience in implementing sustainable solutions and improving processes.

- Understanding of compliance laws, rules, regulations, and best practices.

- Understanding of Citi’s Policies, Standards, and Procedures.

- Good analytical skills to evaluate complex risk and control activities and processes.

- Excellent verbal and written communication skills, with a demonstrated ability to engage at the senior management level.

- Problem‑solving and decision‑making skills.

- Ability to manage multiple tasks and priorities.

- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

- This is a 1‑year fixed‑term contract role. Candidates must be amenable to a 12‑month contractual engagement.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Family Group: Controls Governance & Oversight

Job Family: Cross‑disciplinary Controls

Time Type: Full time

Most Relevant Skills: Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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