Senior Manager, Enterprise Accounts Management

Overview

At Johnson Controls, we've been making buildings smarter and safer since 1885 and our capabilities, depth of innovation, experience, and global reach have been growing ever since. Our diverse global team offers the world's largest portfolio of building products, digital technologies, software, and services to transform the environments where people live, work, learn and play.

Our mission is to continuously deliver the outcomes for our customers and partners. Tomorrow needs your talent. Tomorrow needs you. So let's talk today

About this opportunity

You will be leading Johnson Controls engagement with strategic customers in Asia Pacific securing profitable orders growth, while driving the overall global account strategy and customer leadership engagement. Additionally, you will be driving growth strategy and key initiatives by leveraging existing relations and domain of knowledge in the built environment.

Key Responsibilities

- Manage and grow a portfolio of strategic relationships with key customers across Asia Pacific
- Develop a comprehensive account strategy covering key aspects of customer's growth plan, Johnson Controls' response with key initiatives, and overall engagement plan to drive growth
- Own and deliver the quarterly sales targets covering orders and margin, across all lines of businesses within Johnson Controls
- Position early during design stage by taking a solutions approach, to ensure customer needs are translated into a strong value proposition
- Drive proposal competitiveness with engineering and country sales teams, injecting customer and market insights to ensure high win-rate
- Build relations with key stakeholders at customer's organization to position Johnson Controls as a preferred partner
- Develop and execute strategic initiatives around sustainability, net-zero as a service, digitalization, and solution development to take a holistic approach of engaging broader challenges in the marketplace, in a both sell-to- and sell-with motion to maximize customers' strengths
- Forge Master Service Agreements to drive technical and commercial standardization, across all businesses and countries
- Partner with post-sales teams in project execution, program management and services to ensure customers get right support with highest NPS
- Build and maintain account plan with monthly reporting at leadership level; constantly align with regional and global stakeholders.

What will make this role successful

- Minimum 10 years in front line sales, account management, proposals, engineering, and business development roles with specific domain knowledge in building automation, fire and security or HVAC
- Solutions selling mindset with a pragmatic approach of driving deal closure.
- Entrepreneurial attitude, leadership abilities and abilities to be a team player at all levels
- Demonstrate the ability to work effectively within and across direct management lines (in a matrix environment).
- Excellent interpersonal skills and ability to communicate with all levels within the organization as well as with business partners.
- High levels of integrity, honesty, and professionalism

Culture

Our employees enjoy working within JCI because there is a supportive diverse culture, with a highly skilled workforce, accessibility to world class leading products with opportunities for individual growth and progression.

Benefits

- Competitive remuneration package
- Opportunity to grow your professional career with external and internal courses
- Training and development opportunities available
- Work/life balance is a key focus
- Paid Volunteer program
- Employee Referral program

If you are interested in this role, please click the Applynow button. Feel free to reach out for a confidential chat to Amy on 0417 445 920.

JCI's Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee's responsibility to contribute to our culture. It's through these contributions that we'll drive the mindsets and behaviors we need to power our customers' missions. You have the power. You have the voice. You have the culture in your hands.

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