Despatch & Transport Planner

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Retail, Consumer & Auto (RCA) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Auto and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market.

Despatch and Transport Planner – Kewdale, WA

About the Role and Opportunity -

Toll Group are seeking a highly organised and experiencedDespatch and Transport Plannerto join our dynamic logistics team. As a Despatch and Transport Planner, you’ll play a critical role in managing and organising transport operations to meet customer expectations. This position is key to ensuring products are delivered safely, cost-effectively, and on time. You’ll work closely with operations teams, carriers, and customers to maintain service levels and drive continuous improvement.

Key Responsibilities, but not limited to -

- Plan and coordinate fleet, and despatch schedules to meet volume demands, operational priorities, and customer requirements.

- Manage pallet accounts, IOU documentation, and IT systems to ensure accurate record-keeping and reporting.

- Liaise with customers, carriers, and internal teams to facilitate smooth staging, loading, and delivery activities.

- Monitor and report on DIFOT performance with daily reporting and analysis.

- Drive continuous improvement and KPI performance by identifying process enhancements and implementing best practices.

What We’re Looking For -

- Experience in transport and distribution operations, with a strong understanding of service delivery in a logistics environment.

- Ability to manage operational priorities and resolve service issues.

- Computer literacy (Microsoft Word, Excel, and operational systems).

- Knowledge of safety standards, compliance, and COR requirements.

- Excellent communication and problem-solving skills.

- A proactive, resilient, and adaptable approach to work.

Why Join Us?

- Be part of a global logistics leader with a strong safety culture.

- Opportunities for career growth and professional development.

- Work in a dynamic environment where your contribution makes an impact.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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