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Technical Business Analyst

1 month ago

Townsville, Queensland, Australia StudentUniverse Full time
Technical Business Analyst - South Bank, QLD

Job no: 525638NS
Brand: Product and Technology
Work type: Full time
Location: Queensland
Categories: Information & Technology

At Flight Centre Travel Group (FCTG), our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel

As the Technical Business Analyst, you will be the subject matter expert as well as a trusted analyst within our Digital Platforms team. You will get into the detail of how a solution meets business needs and will articulate the complex rules around it.

You'll work across challenging environments in our Global Product Management and Engineering (PM&E) Leisure area. This role will grow with the business as we define new service and technology offerings to identify and design key data integrations and services that support the promotion and sale of travel products suggested to our customers.

Our Digital Platforms team works on our customer-facing websites, online booking engines, and mobile apps for our global Flight Centre brand. If this interests you and you enjoy working across challenging environments with intelligent, like-minded professionals, we encourage you to apply

Day to day:

- Facilitate business requirements gathering / user story mapping
- Analyse business requirements, management systems, process performance, and technical solutions
- Conduct gap analysis and provide recommendations to relevant stakeholders
- Defining detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platform
- Documenting requirements by studying business functions, gathering information from users, and evaluating output
- Working with engineers, solution architects, and test teams to develop, test, and implement platform features and bug fixes
- Identifying key business/system processes, business rules, functional & non-functional requirements
- Assisting with the configuration and development of system enhancements and innovation

You'll be perfect for the role if you have:

- Minimum 3 to 5 years technical business analysis
- Understanding of all aspects of the systems/software development lifecycle
- Atlassian Suite: Confluence, JIRA
- End-to-end understanding of development processes
- Travel industry domain experience

What you will enjoy:

- Culture: An inclusive company that offers a team culture like no other in the industry.
- Development: Individualised, ongoing Learning & Development via communities of practice.
- Innovation Days: Opportunities to create, collaborate, and bring innovative concepts to life
- Access to learning tools such as Udemy for ongoing technical skills development.
- Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers.
- Travel Discounts: Including family and friends - flights, hotels, tours, and more.
- Brightness of Future: Career opportunities in a network of brands and businesses across the globe.
- Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family.
- Mental Health: Support and Employee Assistance Program for staff and family.
- Giving Back: Corporate Social Responsibility program supporting nominated charities.
- Sustainability: Efforts to affect positive change to the environment.

Join our Digital Platforms team as a Technical Business Analyst

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