Team Member

Title: Team Member - Full-Time - Permanent

Location: East Kew, Victoria, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Our Officeworks store is hiring. We are seeking passionate team members to join us across a number of departments including tech, nightfill, print & copy, etc. Our team members are our customer service specialists. You will work together with the team to ensure great customer service is always delivered. You will provide expert advice to customers in the broad range of products and services and operate as a proud Officeworks brand ambassador.

This role may be contract-based with hours varying by location. Example: This role is a 3-month Fixed Term opportunity with opportunities for the role to become permanent, work across various Officeworks locations and progress your career.

About you

You are a customer focused individual, who is passionate about service and customer experience. Alongside this:

- You enjoy being around people and working in a team
- You like being busy in a fast-paced environment
- You enjoy taking responsibility and delivering on your commitments
- You take pride in delivering a great customer experience
- You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

- Flexible work-life balance options
- Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands
- Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health
- Growing Families Policy supports team members during expanding their family
- Safety, mental health and wellbeing support including Employee Assistance Program (EAP) and ongoing programs
- Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from standard public holidays in Australia
- Learning and development programs to support your career growth
- Career opportunities across the Wesfarmers Group

At Officeworks, we operate best when our team represents the communities we serve. We are committed to providing a safe and supportive work environment and encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.

Interested in applying?

As part of the recruitment process, you may be required to complete an online assessment comprising game-based assessments and video interview questions. This will take approximately 20 minutes and will need to be completed within 48 hours of submitting your application. Once completed, you’ll receive a personalised insight report.

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