[Immediate Start] School Support Officer

- Academic Support Unit | UniSC Sunshine Coast, Sippy Downs
- Level 6, $92,964 - $100,603 p.a., plus up to 17% employer superannuation
- Full-time (36.25 hrs per week), fixed-term appointment until Dec 2026

The Opportunity

Bring your expertise to a dynamic team where you’ll play a key role in supporting staff, streamlining operations, and driving admin excellence In this role, you’ll provide high-level administrative leadership and resource support to ensure the smooth, efficient running of the school. With your deep understanding of university structures, policies, and systems, you’ll lead initiatives that enhance workflows, strengthen communication, and support strategic goals across the school. If you're a proactive problem-solver who thrives in a fast-paced academic environment—this is your opportunity to make a meaningful impact

Please note, this position may be required to provide coverage across different Schools or campus locations during staff leave or peak periods

You will

- provide comprehensive administrative, resource and communications support contributing to the effective operation and overall success of the schools and ASU;

- provide expert advice and support to the Dean and School Leadership team;

- act as a key contact point within the schools for academic staff and other university departments;

- create an outstanding customer experience in line with the imperatives of the University strategic plan; and

- enhance processes using a continuous improvement and best practice ethos.

About you

You’re a proactive and resourceful professional who demonstrates sound judgement and approaches sensitive matters with discretion and care. Known for your exceptional written and verbal communication skills, you build strong, respectful relationships and engage confidently with people at all levels. Your well-developed organisational and problem‑solving skills help you manage competing priorities, navigate change with ease, and remain calm and resilient under pressure, all while upholding the highest standards of professionalism and confidentiality.

You will possess:

- completion of a relevant university degree with subsequent relevant experience in a complex administration environment, or a combination of education and extensive experience and specialist expertise in an administrative field;

- the ability to exercise sound and independent judgement, use initiative, prioritise conflicting demands and maintain confidentiality and handle sensitive matters discreetly;

- capacity to collate and analyse data sets and other information to produce high level reports;

- exceptional written and verbal communication, interpersonal and relationship management skills to enable professional interaction with a broad range of people;

- well-developed organisational and problem-solving skills are essential for this role as is the demonstrated capacity to set priorities, meet deadlines, be flexible to change and resilient in times of uncertainty;

- ability to prepare, organise and manage committee meetings and use initiative to find efficiencies in office processes;

- an understanding of university policy, processes and risk management; and

- advanced computer literacy, Microsoft 365 applications, file management, records management, and website/SharePoint authoring.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact unisc‑careers@usc.edu.au or call +61 7 5430 2830.

Position Description: 493778 - School Support Officer.pdf

All applications must be lodged through our website.

Applications for this position close midnight, Thursday 20 November 2025.

Your completed application must include:

- a resume and a statement of suitability (not to exceed two pages), which will be reviewed in alignment to the specified selection criteria as outlined within the position description.

Further information regarding how to prepare your application is available on our website: Join our team.

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc‑careers@usc.edu.au.

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life.

Have questions or want to know more? For a confidential discussion, please contact:

Nicole Carnell
Manager, School Support - Academic Support Unit
Telephone: 07 5456 5172
Email: ncarnell@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queenslandand a growing footprint in major capital cities.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 13 research fields rankedwell above world standard,characterised by evidence of outstanding performance according to the Excellence Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

- Our collaborative, passionate and welcoming culture is what really sets us apart.

- Modern teaching & research facilities.

- Professional development and career pathway opportunities.

- We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.

- Flexible work arrangements & generous leave options.

- Salary packing options + 17% Super.

- EAP, fitness passport & discounted private health.

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