Warehouse Operations Manager

About The Role

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation.

Reporting to the DC Manager, the Warehouse Operations Manager provides day-to-day leadership and oversight of the Inbound, Production, and site maintenance functions. This role is responsible for driving a Safety First culture, ensuring accurate inbound flow, efficient operations, and effective maintenance coordination for all automation and material handling equipment. The Warehouse Operations Manager leads teams to deliver exceptional service, optimise system performance, and embed continuous improvement across all warehouse operations.

Key Responsibilities

- Lead, coach, and support Inbound and Production teams to achieve targets in safety, quality, service, and productivity.

- Oversee daily warehouse operations including inbound accuracy, stock integrity, and Goods-to-Person (GTP) production flow.

- Drive collaboration and clear communication across teams and shifts to ensure efficiency, performance, and seamless end-to-end service.

- Ensure safe, reliable, and efficient operation of all automation and equipment by coordinating maintenance, optimising system performance, and driving continuous improvement in throughput and reliability.

- Lead and develop team members through coaching, feedback, and performance management to build accountability, teamwork, and engagement.

- Foster a strong safety and people-focused culture that promotes communication, recognition, and leadership growth in line with COS’s Great Place to Work values.

- Champion a Safety First culture by ensuring compliance with WHS, CoR, and company standards through regular audits, investigations, and corrective actions.

- Drive continuous improvement by reviewing operations to enhance processes, layouts, and systems for greater efficiency and service quality.

- Support financial and operational performance by managing budgets, labour, and key cost drivers, using data insights to identify improvements and contribute to strategic planning and efficiency initiatives.

About You

- Minimum 5 years’ experience in a warehouse or operations management role within logistics, FMCG or industrial sectors.

- Demonstrated experience leading multi-team operations including inbound, production, or automation environments.

- Strong working knowledge of warehouse systems (SAP, Manhattan or equivalent) and MHE/automation interfaces.

- Understanding of safety and compliance frameworks including CoR, DG, and WHS legislation.

- Proven ability to manage maintenance programs and coordinate with facilities or engineering partners.

- Excellent stakeholder engagement skills with a focus on teamwork and service excellence.

Benefits of working with COS

- Annual employee incentive schemes

- Generous Reward and Recognition programs

- Commitment to professional development with ongoing training and career development opportunities

- Access to free Mental Health programs

- Birthday, Paid Parental Leave and Purchase Leave available

- Convenient location with free onsite parking

- Modern onsite gym

- Employee discounts on full product range

- Opportunity to participate in community welfare and charity initiatives

- Novated Lease / Salary Sacrifice for electric vehicles available

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard

How toApply

Please follow the instructions on the application page regarding your Work History, Education and Qualifications. You can include a Cover letter and Resume to give us an overview of your previous relevant experience.

COS can offer you not just a job but a career.

If you are interested, we'd love to hear from you

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