Engineering Operations Technician, Data Center Engineering Operations

Engineering Operations Technician, Data Center Engineering Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We maintain the physical infrastructure of AWS data centers, including servers, storage, networking, power, and cooling equipment to ensure continuous service for customers. You will interface with software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other roles across AWS to help deliver safety, security, capacity, and cost efficiency.
The Infrastructure Operations (Data Center) team is the backbone of AWS, supporting the business and customers 24/7. We aim to maintain high standards for safety, security, availability, productivity, capacity, efficiency, and cost. Join our team to contribute to maintaining and optimizing critical infrastructure that powers digital experiences for millions of customers worldwide. Our team values diversity and inclusion, and we encourage bold ideas and ownership.

Key job responsibilities

- Undertake and support management of routine maintenance and emergency service of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling.
- On-site management of contractors and vendors, ensuring all work is in accordance with established practices, procedures and local legislation.
- Establish performance benchmarks, conduct analyses, and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets.
- Generate change management requests and incident management tickets for all facility-related events and assist in resolving infrastructure engineering and services issues.
- Collaborate with data center IT managers and other business leaders to coordinate day-to-day operations, projects, capacity, safety, performance, reliability, sustainability, and efficiency.
- Drive and implement projects to increase facility capacity, efficiency, sustainability, and reliability; assist in design implementation, commissioning and build-out of new data center facilities.

A day in the life

- Attend operational meetings to foster awareness of activities across the Melbourne data centre region.
- Mentor and develop less experienced engineering operations technicians.
- Plan and schedule maintenance activities for critical infrastructure.
- Collaborate on solving complex engineering problems impacting critical infrastructure.
- Collaborate with other AWS data centre regions globally.

About the team

Diverse Experiences: AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or follows an unconventional path, don’t let it stop you from applying.

Why AWS? AWS is the world’s most comprehensive cloud platform, trusted by customers from startups to Global 500 companies.

Work/Life Balance We value work-life harmony and strive for flexibility in our working culture.

Inclusive Team Culture Our affinity groups promote inclusion, and our events foster collaboration and diverse perspectives.

Mentorship & Career Growth We provide knowledge-sharing, mentorship, and resources to help you develop professionally.

Basic Qualifications

- High school or equivalent diploma
- 2+ years of electrical or mechanical experience

Preferred Qualifications

- Experience in a data centre or critical environment

Acknowledgement of country: In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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