Employment Support Officer

You are applying for the position of Employment Support Officer for Sureway. Please fill in your details below to submit an application for this position.

This position is located in: Ipswich

For more than 30 years, Sureway has been an industry leader in the delivery of employment services across Australia. As an Employment Consultant in the recently announced Inclusive Employment Australia program, you’ll work closely with people with disability to connect them to sustainable employment opportunities. You will guide, support, and motivate participants on their journey to employment, while developing strong relationships with employers and support organisations.

Responsibilities

- Providing coaching and support at workplaces and remotely for job seekers and employers to facilitate independence and suitable ongoing employment
- Collaborating with employers to develop and implement tailored workplace support plans and strategies
- Developing positive partnerships with employers and local community support organisations
- Supporting the delivery of learning and development initiatives to enhance workplace skills for people with disability
- Marketing your participants’ skills to prospective employers
- Achieving program performance and quality benchmarks
- Keeping detailed, accurate records and adhering to all compliance requirements

Qualifications

We are looking for individuals who are:

- Passionate & Motivated with a positive attitude and a strong desire to help people with disability succeed in employment
- Relationship Builders who have strong customer service skills and can build positive relationships with participants and employers
- Quality focused with an attention to detail and an ability to follow guidelines
- Problem solvers with the ability to tailor and implement individualised workplace strategies and plans to support participants in sustainable employment
- Tech-Savvy and confident in using computers and online systems
- Confident working independently and across a range of workplace environments

At Sureway, we believe in offering more than just a job. We provide growth, support, and rewards that help you thrive both professionally and personally.

Benefits

- We pay above award rates – because your time and talent are worth more.
- Performance bonus scheme based on meeting benchmarks
- Birthday leave – celebrate your special day with a paid day off every year.
- Additional leave – enjoy an extra week off each year after 3 years of service.
- Ongoing learning and development – access programs & study assistance to grow your skills and career.
- Recognition that means something – be celebrated through monthly awards and our annual team awards program.

Organisation Details

Sureway Employment and Training lead the industry in Workforce Australia Employment Services and services to those with disability. We also extend to the delivery of training and health supports. Sureway deliver innovative programs to jobseekers, employers and learners across NSW, VIC, ACT, QLD, WA and SA. Our growing suite of services assists people to achieve their goals and aspirations in life.

This position requires the successful applicant to undertake a National Police Check and relevant state-based screens. Applicants also must have the right to work in Australia and hold a valid driver’s licence with reliable transport.

Submit a cover letter and current resume as soon as possible. Applications are being considered as they are submitted.

We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individuals with disabilities, LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds

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