▷ [Urgent] Project Design and Delivery Lead

Job Category: Prevention and Social Connection

Project Design and Delivery Lead

- Eltham & Box Hill locations with Hybrid Working options
- Fixed Term Contract – Until June 30 th 2026
- Full Time hours – Competitive Salary with Salay Packaging options

Who are we?
healthAbility, as the name suggests, plays a unique and valuable role in the health system. We work to address the root causes of vulnerability, prevent disease and promote lifelong health outcomes, empowering people in our community to live their best life.

Our role is also supporting people to self-manage long-term health conditions, such as diabetes and mental health challenges, with multidisciplinary teams delivering community-based programs in a comfortable setting. We also support people, including older people and people with disability, to stay living at home longer and to live well in their community.

Our broad range of primary health services, care management and in home and community support services can be tailored to an individual’s needs and with major hubs in Box Hill and Eltham, these services can be delivered locally, in the Eastern and North Eastern suburbs of Melbourne.

Why work with us?
Although our clients are at the heart of what we do and we strive to positively impact our communities and those who need it most, the wellbeing of our employees is just as important.

When joining healthAbility’s supportive, kind, caring and ethical culture, you are welcomed by multi-disciplinary teams passionate about the health and wellbeing of clients and communities, from prevention through to specialist care, and passionate about continually learning and building on their areas of expertise. We embrace this passion and are values driven, offering careers with meaning and environments that are flexible, evolving, creative and connected.

healthAbility is proud to be an equal opportunity employer.We promote a workplace that actively seeks to include, welcome and value unique contributions of all people. This means we encourage Aboriginal and Torres Strait Islanders, people with disability, LGBTIQ+ and from culturally diverse backgrounds to apply for this job, with age being no barrier.

Job Description

The opportunity:
We are looking for a Project Design and Delivery Lead to join our supportive and professional multidisciplinary teams on a fixed term contract until the end of June 2026.

Responsibilities include but are not limited to;

- Lead redesign and delivery of needs-based, engaging, outcomes-focused social support for older adults.
- Collaborate with service design to integrate co-design and human-centred principles.
- Partner with marketing and local networks to promote the service and grow client engagement.
- Embed health and wellbeing outcomes with clear pathways to allied health, reablement, and HCP supports.
- Position the service as a soft entry into broader internal programs and care options.
- Oversee implementation and change management, supporting teams to adopt the new model.
- Provide expertise in ageing, wellbeing, and social connection informed by lived experience.
- Help older adults navigate and use their HCPs through tailored service mapping.
- Co-create personalised care pathways with healthy ageing, allied health, and design teams.
- Work with stakeholders to test, refine, and embed the service model.
- Use feedback and data to measure impact and drive continuous improvement.

Desired Skills and Experience

- Tertiary qualifications in aged care, community services, public health, social work, human services, or a related field.
- Demonstrated expertise in healthy ageing, wellbeing, community-based services, or social support.
- Extensive experience (5+ years) in program or service design and delivery in ageing, wellbeing, or community-based settings.
- Demonstrated understanding of the aged care system in Australia, particularly Home Care Packages, and how to leverage them to support social and health outcomes.
- Experience working with or within care coordination, social support settings.
- Familiarity with human-centred design approaches and how to translate insights into action (you won’t be the designer — but you’ll work closely with them).
- Strong program and project management capability — able to balance vision with practical delivery.
- Excellent stakeholder engagement and communication skills, with the ability to build trust across teams and communities.

Please apply here by submitting a cover letter addressing the key selection criteria with your CV. Thank you for your time and interest and please note, only shortlisted applicants will be contacted directly.
Any enquiries can be made to Julia Bilton at julia.bilton@healthability.org.au

See the video to hear from our employees why this opportunity is much more than a job and how healthAbility offers careers with meaning.

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