Field Support Technician

2 days ago

Cairns, Australia Orica Limited Full time

Field Support Technician

Date: 29 Oct 2025

Company: Orica

About Orica

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation, and reimagining the way we work. Axis Technologies is part of Orica Digital Solutions, a business stream of Orica.

About the role

Are you passionate about technology and mining operations? Axis Mining Technologies is seeking a Field Support Technician to join our dynamic AusPac Regional team based in Brisbane, QLD. This customer‑facing role is ideal for people who thrive in the field, enjoy solving technical challenges, and are eager to support cutting‑edge mining technologies.

As a Field Support Technician, you’ll provide in‑field and remote support to customers using Axis Mining Technologies’ suite of equipment and services. You’ll be instrumental in training users, troubleshooting issues, and ensuring seamless integration of our tools into client operations.

What you will bring

- Managing cloud‑based data tools for drilling and geological data.

- Analysing drilling data for survey and core orientation validity.

- Scheduling rig site travel and implementing SOPs to meet customer needs.

- Providing feedback to improve user interfaces.

- Training customers in field software and integration with their systems.

- Troubleshooting and supporting Axis products.

- Calibrating downhole survey tools and instructing operators on usage and maintenance.

- Assisting with rental kit setup as needed.

What you will be doing

- Strong customer service mindset, to support our operations and to ensure timely, accurate and professional service delivery.

- An understanding of cloud‑based software architecture and API integration.

- Expertise in drill‑hole survey equipment and processes.

- Basic drilling principles and practices.

- Strong attention to detail and manual task capability.

- Energetic, multitasking personality with excellent prioritisation skills.

- Team‑oriented mindset with a collaborative approach.

- Knowledge of network architecture, cybersecurity, and data privacy.

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions.

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