Retail Assistant

4 weeks ago

Perth, Australia Specsavers Full time

Overview

It’s the feeling of being able to grow your own way. The Role - Full-time: Love retail, but feel like you need something more? At Specsavers, we turn retail into a career through the role of an Optical Assistant. See this as the foundation to build on your retail or customer service experience to become an expert in all things optical. In this role, no two days will feel the same.

Responsibilities

- Greet, Guide & Book: Be the first friendly face customers see, assist with their queries, and manage bookings to ensure they’re all set for their next visit.
- Support the Experts: Learn to take patients through the pre-testing phase of their eye exam and assist our Optometrists to ensure smooth and efficient appointments.
- Frame Styling Specialist: Dispense glasses with a range of lens options tailored to each customer’s needs
- Customer Experience Champion: Be our customer experience champion and help us ensure that our customers leave feeling good.

Progression & Development

- Master Your Skill: Opportunity to work towards a Cert IV in Optical Dispensing with full funding available (Eligibility and completion requirements apply).
- Lean into Leadership: Opportunities to grow into In-Store Trainer or Supervisor roles.

Who You Are / Qualifications

- You’re passionate about customer service and improving lives. Whether you're new to the industry or bringing optics experience, full training will be provided.
- Your Superpower: Building strong rapport with people from all walks of life, making you the go-to person for customers seeking clear vision with Specsavers.
- Patient focused: You excel in fast-paced environments, communicate clearly, and always maintain a high level of professionalism under pressure.

Perks

- Build your eye for fashion and have the chance to work with well-known brands such as Vivienne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, Florence by Mills and more
- Two free pairs of glasses each year
- Birthday leave and Volunteer leave
- Access to Specsavers Perks App – exclusive discounts and shopping program with multiple Australian retailers and grocers

About Specsavers

At Specsavers we’re all about helping you see the best version of yourself—by creating a workplace that empowers and supports you to reach your full potential. We’re in 10 countries globally, employing over 48,900 people. We welcome diverse, inclusive and flexible cultures that enable our people to bring their whole selves to work.

Apply

Click below to apply. Please note due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in Specsavers. For fast-tracking, please include any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. Specsavers is committed to equal employment opportunity and flexible work arrangements.

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