Trainee Business Support Officer

Temporary Full-Time (Two Years)

Are you looking to kick start your career? Obtain a Nationally Recognised Qualification and valuable experience in Business Administration with a Traineeship at Lake Mac Council

Earn while you learn – Get paid while you study a Certificate IV in Business Administration

- Gain valuable skills while being mentored by highly skilled professionals

- Make a difference and positively contribute to our community

Lake Macquarie City Council is one of the largest employers of training positions in the Hunter region. The Trainee Business Support Officer is part of Council’s Early Careers program – designed to provide you with on-the-job experience, mentoring and support from highly skilled professionals, all while you complete a formal qualification. Additional benefits include paid course fees and paid study time while gaining valuable skills and experience. Earn while you learn and kick‑start your career with Lake Mac Council

ABOUT THE JOB

This exciting two-year traineeship offers you the opportunity to complete a Certificate IV in Business Administration while gaining real-world experience and developing valuable skills that will set you up for future success. As a Trainee Business Support Officer, you’ll be part of a dynamic team, gaining hands‑on experience in administrative operations while contributing to the department’s objectives. In this role, you’ll provide a range of administrative support, including managing and processing requisitions and invoices, and reconciling departmental credit card transactions. You’ll also be supported to prepare correspondence, reports, and other documentation required for meetings and team activities. You’ll receive a mix of on-the-job training and online learning through the Australian College of Commerce and Management.

Other key responsibilities include:

- Engage with internal and external customers in a friendly and professional manner, creating a positive experience with Council

- Learn and apply the systems and processes used in day‑to‑day operations

- Assist with a variety of administrative tasks, helping the team meet its operational and business objectives.

The position is located at Council’s Temporary Administration Centre in Wallsend until further notice. You will work Monday to Friday.

Read the position statement to learn more.

Candidates who have completed a Certificate IV in Business Administration qualification or higher may not be eligible to apply.

WHAT WE OFFER

- Receive a wage whilst studying towards a qualification starting from $855.38 per week plus 12 per cent superannuation

- Payment of all course fees

- Paid time to study and attend compulsory classes

- Yearly pay reviews and increases based on performance35 hour working week with nine-day fortnight

- Four weeks paid annual leave

- Be mentored and work closely with Team of qualified professionals in a supportive, empowering, innovative and collaborative work environment

- Click here to view more benefits on offer.

ABOUT YOU

We are looking for people who:

- Have completed year 12 HSC or equivalent, with satisfactory English and Math results

- Are interested in business administration and eager to learn how Council delivers its projects and drives community development

- Are committed to completing the training course requirements over two years

- Enjoy working in a team

- Have good attention to detail and ability to utilise council systems such as Microsoft 365 (Outlook, Word, Excel)

- Hold a minimum of Provisional Drivers Licence.

HOW TO APPLY

If this job sounds like you, we would love to hear from you Get your application in by midnight, Sunday 9 November 2025.

- Check out the FAQs and Guide to Applying before starting your application.

- Click the ‘Apply Now’ button below to start your application. You will need to upload a resume and provide responses to application questions based on the position statement.

- For enquiries about the role, contact Sarah McCarthy, Business Assistant City Projects, 02 4921 0278 or via email slmccarthy@lakemac.nsw.gov.au.

- You will hear back from us by Tuesday 11 November and interviews will be held on Wednesday 19 November.

- To view the Capability Framework – Role Profile relevant to this role, please click here.

- If you need assistance with your application, any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact Isabelle Field, Early Careers Advisor, on 02 4921 0022 or ifield@lakemac.nsw.gov.au for a confidential discussion.

Our people shape the future of our city. We’re proud of our city and the work we do to make our city even better for the community, and we know you will be too. We celebrate diversity and are committed to creating a safe and inclusive workforce that empowers our staff to be creative, innovative, bold and most importantly – to be yourself We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees, and people with disability. We understand the skills and attributes veterans can bring to our Council. As part of the recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.

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